Fairfield Inn & Suites Charleston North/Ashley Phosphate

When we checked in and went to our room got settled in turned on the TV it had dots on the screen ,no bath tub stopper, the pool was cloudy and then turned green . The manager was helpful got a bathtub stopper .Maintenance came and looked at our TV. House keeping did a half job cleaning our room did not vacuum. Couldn't swim because of the pool being dirty On the flip side the hotel manager was able to refund $ because of the issues we had . Would we stay there again probably bc of the area it was in safe place to stay with family or by your self.

I have 1 complaint the pool was out of order for our entire stay, there was an issue with chemicals and the water was green. We picked this hotel for the main reason for having a pool, so this kinda put a damper on things.

Quiet, clean, and friendly staff. Shaquana at the front desk was very professional, made our check-in easy, and suggested local restaurants. Will stay here again.

Breakfast is not what I expected, besides the pool was never open, they deducted money from my card without me having allowed it is a total bad option

After checking in, we found dirty socks left in the room and a used coffee pack in the coffee pot, so we don’t think the room was really cleaned. There was no ice in the hotel because one machine was broken and the other was empty. While the general manager was very nice, the rest of the staff were rude and not interested in helping guests. We decided to leave at 6 am, and there were no baggage carts anywhere. Breakfast was barely edible the first day and totally inedible the second day. Breakfast was all pre-packaged junk food. It is our first time at a Fairfield and definitely our last. Motel 6 would have been better than this dump.

We had a great stay and the breakfast was delicious every time

No problem with anything, staff great, breakfast very good, safe place, wouygo back TY

Erica was so kind and helpful when checking us in. Room was clean. Nice breakfast. My only complaint is the amount of light that comes in under the curtains. I put a blanket on top of the a/c unit to help block out the light.

The front desk staff was absolutely wonderful.

the map takes you to sleep inn so just make sure you go to the correct entrance behind the other hotel. staff were always present and responsive and respectful of privacy.

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Stayed here for Memorial Day weekend and I will stay at Fairfield again as I travel around.

We always sanitize our tools when traveling. We did find hair in the bathroom. The staff was polite and helpful. The cleaning staff had a little communication problem. We needed some more towels. We asked the housekeeper. At first, she didn't understand my request. I repeated myself, and she understood. Overall, we had a pleasant trip.

Welcoming and friendly staff members.

Location Could here frogs at night

We absolutely loved our stay there ..will be back again

The best part of my stay was the staff. They were very helpful and kind. The lady who was in charge of the breakfast was a hard worker and very friendly.

Rough neighborhood seems that local crowd uses parking lot dark areas for nefarious activities. Side of hotel away from street late at night is very busy with locals. We came home late one night with guy having issues banging on truck screaming for close to 45 min. Called police they never showed up before he moved on. Cable service had issues and relied on everyone to stream to TV which killed the WiFi too. Beds were extremely firm and parts of room showed wear and tear. AC was very weak. Breakfast was terrible. One of the worst continental breakfasts I have ever had at a hotel.

Booked and paid for handicap room as my wife is in a wheelchair, got there semi truck parked in handicap spots, reeked of marijuana as soon as we came in, got room key 2nd floor, 1 elevator. Got wife and luggage into the elevator and went to the room, no handicap of any kind. Left wife there and took stairs down to the front desk, no rooms available and no refund on the already paid for room. Should have left then and went somewhere else, got even worse for the two days we stayed. Definitely would not recommend this motel for any reason. Had to go to laundromat and wash everything we brought because of the smell-yuck.

The hotel smells amazing as you walk in. The staff were simply wonderful. The breakfast was different all 3 mornings, well stocked and several choices. Room was clean. The bed was firm and off the ground where I had trouble , for a 62 yr old. Overall it was a good stay.