Hilton Chicago/Northbrook

Great stay, definitely will be returning. Sad that the dinner buffet is no longer an option!

Clean room, friendly staff and good location.

The hot tub and pool area were not well maintained. The water was really cloudy and full of debris. At the top of the stairs near the hot tub, were moldy towels that made the pool area stink. I saw three smoke detectors that were not mounted properly and were hanging by their wires. The restaurant was nice even though it was a bit dated. The wait staff were excellent, the waitress remembered our drink order on the second day and asked how our trip was going.

Having app and digital key made staying there helpful. Loved the 4 fluffy pillows. Tubi was offered for entertainment on tv

$7.00 for a soda? A bit much if you ask me. Overall a very nice stay.

Very convenient location

Great staff!

Amazing clean and well maintained older property

When checking in I waited 1.5 hours. None of the staff explained to us why we were waiting. Once we were in the process of checking in the staff asked for my card with no explanation. Did not know that there was a fee for parking until looking at my receipt. We then got to our room and realized our room was downgraded without any notice. We were supposed to have a King with a couch, but got two double beds. In the room, the fridge did not work properly unless the cabinet door was kept wide open. The microwave was also dirty. When checking out I tried to discuss this with the person on staff, but was not getting anywhere with her. I understand it was busy, but small customer service gestures can go a long way. Unfortunately, those little touches were missing, and they can make a significant difference in a customer's overall experience.

Convient for our stay, good breakfast, good bar food and friendly bartender. Maids only work until about a 11am so rooms not cleaned in afternoon

I was charged for breakfast. Before I booked the room your website said they offered breakfast and did not make it clear it was offered for a charge until after I booked. It was misleading.

Location was great and staff was incomparable!

Nice pool. Room was a good size. Parking is available for a fee.

Everything was very clean and enjoyable! The only problem was the pool seemed to have to much chlorine in it.

Really great hotel, nice view from top and clean romm

Everything cost even parking 😳🤔

This is a typical Hilton property. Clean, well maintained, perfect for our one night stay to attend a wedding

Extremely disappointing and repulsive

Area is relaxed. Can access River and trails. Close to everything. Lots of sports families this weekend. They handled us all well.

Muy buen lugar y la barra muy bien atendida, gracias por sus servicios, lo recomiendo