Hilton Chicago/Oak Brook Suites

Great staff in the bar area. Very helpful.

Otherwise the staff were very kind and friendly and most of the property was clean and tidy.

The room was overall lacking some attention. Wallpaper peeling off, curtains were stained and stuck together, furniture is old and worn. The pull out bed in the sofa was yellow and dingy. Overall did not feel the cleanest. The rooms were spacious and the amenities were good. Would not stay here again unless the hotel got an upgrade

The location was excellent! Very close to mercury theater. The slot machines were a pleasant surprise.

The location was what attracted me. I needed something close to the Drury Lane Theater venue. The hotel was great, rooms were spacious and clean, the staff were friendly. Only warning if you uber to the hotel- there are two with very close names. You want the Oakbrook suites and NOT the oakbrook resort. Both owned by Hilton and caused confusion. I ended up having to take two uber rides because I wasn’t paying attention.

Very nice stay

Staff were great. Rooms are outdated and could’ve been cleaner. Teens were loitering around the pool and gym so we avoided those areas. They weren’t swimming or working out so no need to be there just to be loud. Lobby was nice but fountains were empty which made it look dumpy.

Staff was friendly. I wish their restaurant stayed open past 9pm

Room was clean, staff was very nice!

Nice rooms, plenty of room.

Perfect

Rooms are very comfortable and clean.

The pool looked dirty, hot tub not working. Overall very noisy with guest up and down the elevator after 10pm.

I love the spaciousness of the hotel suites I wanted to have connecting rooms. I made this request a few different times and was promised to get this and once I arrived it was on 2 different floors.

I checked in and it was dismissive, I feel like once they see you booked through a 3rd party and didn’t over pay for their mediocre ass hotel they treat you slightly differently. If that’s the case maybe don’t make it an option . Too many other options for that bs. Of course it’s non refundable so whatever . If you hate slow ass elevators it’s a nightmare. The pool was as expected. The room was clean and housekeeping is the star in this place. Friendly and all credit goes to them for a clean room after an average at best experience .

Exceptional

Very good

Overall was good.

Very disappointed. First I’ll say the room was roomy, staff was helpful & nice & great location. Here goes- 1. Very very very outdated 2. Lighting was very dim 3. Living room TV was small. 4. Small shower. 5. Not enough lighting or outlets in the conference room.

Exceptional