Homewood Suites by Hilton Odessa

fix the elevator its been 1 year like that

elevator not fixed. no hot water - peanut butter breakfast

Great staff, front desk attendants were very friendly . Nice comfy place to stay.

Clean hotel nice staff. Social Wednesday was nice as well

No one was at the front counter when we arrived. We had just drove 11 hours and were ready to get to our room and sleep. We waited 10 minutes to no avail. We decided to call the hotel front desk from our personal phone to see if the phone ringing would prompt someone to come out, which it did. A young girl dressed in all black came out from behind the corner where the bathrooms were, which was strange because the sign put up said no one was at the front due to helping a guest. The room we stayed in had cracked tiles all over the bathroom floor with pieces just sitting loose in their place but would move under the weight of your foot. We could have cut our feet. There were chips of coating missing out of the bathtub so we didn’t use it. The bed was hard as a rock. There was zero difference between the hardness of the mattress and the floor. Horrible experience. Would not recommend.

The gym was available to use but for some reason there was no AC and only heat was on. The front desk said the AC is not working so I had to drive out to a local gym and pay daily to use it when I selected that property to use the gym. The room was missing 2 pillowcases for the sofa bed and missing a towel (3 people in the room). The ice machine was completely missing where it’s supposed to be. They were out of waffle mix both days we were there which disappointed my kids since that’s something they looked forward to. The front desk attendant was knitting when I approached her for pillowcases and I felt like I was disrupting her knitting session.

It was great for the most part. I did not have hair conditioner and could not let anyone in the room to fill the container because of my dogs. Also the knives were so dull I could not cut anything. When I asked about another knife, I was told there were no extra knives so I bought a knife I could use to do my cooking.

Ants on table, I reported it and nothing was done. I was there for 6 days and room only cleaned 1 time. I had to go to the desk to get clean towels.

2nd floor elevator was not working properly buttons were missing from panel. Trash in the hallways outside the elevator on every floor. Hallway to room had bad smell not sure if smell came from garbage or cleaning. Room had water stains on carpet by air conditioner.

Exceptional

Clean and nice comfortable stay.

Staff is friendly and helpful

Everything was great, nice room, great addition with the ceiling fan :). My only complaint is that the pillows were terrible, flat, not comfortable. Bed was comfortable, and room was great for a work week out of town.

I am so glad I chose to stay here. It was my first time passing through Odessa. The hotel was conveniently located near restaurants, shops, and grocery retailers. I was right off the highway, so I didn't have to drive far to continue my travel the next day. The breakfast was hot and delicious the next morning, and all the staff personnel I encountered were very courteous. My room was very nice and spacious with all the amenities a traveler might need, and the property was very clean and quiet. I had a good night's rest, and I enjoyed my stay. I would definitely stay here again if I was coming back to Odessa.

Exelent five stars thank you

Didn’t stay for breakfast. I was turned off by the rest of the property.

This hotel is just sad.

More options for breakfast would be great

I love the location! The staff is awesome they offer very good service. The lady at the front desk is great. The elevator was out of service. There were not enough towels for use. The direct tv and the channels offered were not as good as the Hampton inn in Lubbock. Also there was no means of charging your phone by the bed.

Exceptional