Springhill Suites by Marriott Oklahoma City Airport

Good

Exceptional

Breakfast was great. Room layout was good TV position was questionable. The traffic to get to the hotel when exiting the highway was horrible. We had to make a left hand turn, do a U-turn, then struggle to make the immediate right turn to the hotel. The lights are not sequenced correctly. This was on a Saturday at 3:00 pm. We were told that this is a continued concern. We didn't experience the same situation when we returned at 10 pm that night though.

Location Air conditioning didn't work

Properties clean, and well kept, breakfast was adequate, but not extravagant

Good, not amazing but did the job for one night.

location and room size. I wish the refrigerator was at least apartment sized, and has a freezer. Refrigerator size is ok for a short stay, but not a long stay.

Didn't have the breakfast but everyone seemed to enjoy and it smelled good. Everything was great. Nice clean room and very spacious.

The room was clean, breakfast was decent. Our room had an issue where the latch didn’t latch and could be pushed open. The front desk staff didn’t seem particularly well trained or concerned about the issue. The were able to call maintenance after a brief discussion. Maintenance resolved the issue by removing the strike plate, which allowed the door to latch but didn’t feel particularly secure.

Very good

Good

Room was spacious and clean. Staff was friendly and helpful. Check in and out process was fast and easy. Would definitely stay again.

Very good

Exceptional

The guest in other rooms were very loud. Playing music and being very loud couldn’t get a good nights rest

The hotel is good and the breakfast was great

Bad

Friendly staff. Quiet area. Would definitely stay again. Just wish housekeeping would have came to the room without having to request especially since my family I booked a four night stay.

Great hotel on ok location

The office staff in the afternoon was nice the evening could not understand my request of the TV not operatable or connect connecting to the Wi-Fi. The room was musty smelling obvious signs of mold and mildew within the room and bathroom. The breakfast service started at 7 o’clock was there at 7:05 AM the food was ice cold and very limited. The microwave area smelled like old socks. The surrounding area unkept.