Sky Palm Motel

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Exceptional

Filled the shower no AC

My family and I went to check in, the receptionist proceeded to charge my card four times. She kept saying it wasn’t going through. She claimed maybe I didn’t have enough money in that card. I showed her my banking app and the charges. I tried my father’s card thinking it was a Chase Banking issue and she proceeded to charge his card 4 times. She asked another form of payment but we demanded to reverse the charges on the other cards first. Instead of her doing her job. She kept saying “You don’t have to get mad it won’t help anything” and kept repeating it over and over while we’re trying to get our money back. After an hour she finally reversed the charges and then conveniently her receiver stopped working. With other way to pay other than cash. I had to drive to the nearest bank, get cash, drive all the way back and finally pay for our stay. The staff was very incompetent and down right rude. Our hotel room was fine with all basic amenities. And at checkout had no issues. But for anyone who wants to stay here especially during grad season make sure to pay cash.

Pleasant

I made my reservation for 2 people but when i checked in they wants to charge me more

For being an older motel it is kept in good condition and the staff is friendly! Safety is important as I am a woman traveling alone and I felt safe and greeted and the man who ran the place made me feel comfortable and greeted me and made sure I had everything and even replaced the hairdryer right away! Super important for me:) It was a really great way to be at my conference and I didn’t worry about anything! I lived Arthur’s Cafe next door and went ever morning!

Location Noisy, not clean, not on time

The AC in the room not working went to the office asked them. The AC is not working fix it. They told me he can’t do nothing about it. It’s not their problem. That’s how they take care of the issues. Don’t stay there. Worse bad place if anything broken, it will never be fixed. It will never be addressed. It was a valentines evening. It was the worst because I booked that hotel and I paid $220 for that room. It was not worth it bad place don’t stay there.

The staff was very friendly and helpful. The location of the hotel is great. There are lots of restaurants , fast food joints and grocery stores in walking distance. It's just off the highway in a very safe neighborhood. Although the room was very clean, it had a bit of a damp smell to it. Everything felt a bit worn down.

Jacuzzi didn't work although it did fill up with water the bed squeaked but the staff was nice and they let me in my room before checkin time

Superb

Great location. Parking places were a bit small.

The inside of the microwave had not been cleaned from the previous occupant. There was red sauce splattered on the inside, and the desk was dusty. One of the light bulbs in a light fixture was out. Also, the a/c unit seemed very old and it took a long time to cool the room. I told the front desk about these things as I was checking out. I didn't expect them to do anything (because I was leaving) except to be more attentive in their cleaning and maintenance.

Location, room amenities (such as refrigerator and microwave) and price. The inside of the microwave had not been cleaned from the previous occupant. There was red sauce splattered on the inside, and the desk was dusty. One of the light bulbs in a light fixture was out. Also, the a/c unit seemed very old and it took a long time to cool the room. I told the front desk about these things as I was checking out. I didn't expect them to do anything (because I was leaving) except to be more attentive in their cleaning and maintenance.

Cockroaches. Rainbow LED lights in the ceiling. Hair in bathtub. Stained towels. NASTY! It was prepaid- $204! Do NOT STAY HERE!

Very good

The location was good and staff was helpful. The bathroom light did not work. We could see light clearly through the weather stripping in the door. Overall, it is fairly shabby and needs updating and maintenance. Bed was terribly uncomfortable.

Good

The location is great! Convenient to Orange and also the freeway to get to the beach There was a big stain on the loveseat. There was no blanket just a thin bedspread and when we asked for a blanket they brought us another bedspread. The shower is in a jacuzzi tub with a dangerous step to get in and the shower water goes outside the edge of the jacuzzi and there’s nowhere for it to go except all over the floor. We soaked several towels each day