WorldMark Rancho Vistoso

Exceptional

Nice view at pool, quiet and relaxing

This place has tons of rooms available on booking.com, Airbnb, etc. Yet when you try to reserve a room after 10am, they literally call you to cancel saying that they haven’t cleaned enough rooms. I don’t understand why they offer all these rooms but you can’t stay in them.

Floors need to be cleaned better. Left our feet dirty

Discovered this is a time share. Beware of the strict cancellation policy. I gave them over 24h notice and they denied my request to cancel due to sickness. Very short sighted as I stay there a couple times a month. Well I used to stay there…

Exceptional

overall great stay

Kitchen was fully stocked and pool area was very nice.

The one bedroom unit was very spacious and comfortable. Check in was easy and the staff was very helpful. Great location, close to plenty of restaurants and shopping. Would definitely stay again.

Superb

Everything was fantastic, starting from the welcome at reception to the apartment, the location, the grounds, and the maintenance. We didn’t want to leave.

you have you own door entrance, small patio, grill, fireplace, full kitchen, dining set, easy to find, front staff was so friendly, I asked for extra blanket was brought to my door within 15 minutes. Originally thrown a bit looking for bedroom, its a "murphy" bed in wall, but the mattress was very comfortable along with pillows! I will stay again next trip in Tucson!

The property is beautiful. The rooms are clean and the staff was very friendly and helpful with any questions we asked. We have stayed here before and will definitely stay here again!

Beautifully equipped and maintained condos with plenty of resort activities availabile daily

Very clean and beautiful rooms! Shopping and restaurants nearby. I will be back for sure!

Horrible experience do NOT book at this hotel. I booked this hotel in advance for a business trip. The night before I called the hotel only to find out that they didn’t see my reservation. After insisting that I did have one and a hotels.com itinerary number and a charge to my card, and after several attempts to look up my reservation- magically the front desk found it- only they were showing it was cancelled. At that point the front desk was powerless to help and could only suggest I call a different number. Called the new number only to be hung up on twice (don’t use the prompt for reservations made by a third party), I was finally connected - surprise surprise the number provided, while it was a worldmark number it wasn’t the right department; and therefore had to start all over. Again went round to the next number and lo and behold, they couldn’t find the reservation either. After much insistence magically he found my reservation. As it was explained to me they overbooked the hotel and my room was given to a member. The solution: although I booked a two bedroom suite for my trip in a nice hotel, they could either refund my stay or put me in a double bed holiday inn or My Stay roach motel. At this time rooms were astronomically more expensive or unavailable due to a gem show in town. I was out of luck either way and ended up staying in a much lower end hotel that smelled of industrial cleaner. I was offered NO concessions, apology, or accommodation. NEVER book here

I’m not sure what happened but I made a reservation 8 weeks before then the week before the text me and ask if I need anything. I tell them yes my friend is staying with me and she’s arriving a couple of hours earlier. I would appreciate if you would let her in the room until I get there. They said no problem give me her name so I thought that was all taken care of. My friend shows up there and they said that the reservation have been canceled and someone should’ve called me to tell me even though I was texting with someone up till the day before.

Exceptional

Very comfortable stay . Apartment like property with the amenities of a hot.

Very comfortable stay . Apartment...