Marriott's Shadow Ridge II- The Enclaves

Second time staying here with family and we loved it .

The best place to vacation rooms amazing pools great lots of fun or kids n families

This year we had an extended stay. I love how everything is there for you. You just have to bring your own food. You really don’t have to leave the resort. Anytime we needed extra towels, blankets etc They were very quick to cater to us. Truly love this resort.

Room and property were clean.

The pools and dining were the best part. Coming into my room it smelled old, the bathroom cabinets and wall looked runned down. I took a shower and upon getting my towel I see 2 dark stains on it. Left the room after that,I couldnt sleep after seeing that. I did message staff and sent pictures and just got told if I wanted new towels and they'll talk to housekeeping tomorrow. Honestly I expected this to be a lil more nicer and well taken care of since it's Marriott.

The rooms were maintained but you can tell it’s been through some years. Lots of parking but it goes pretty quickly midday. The staff aren’t the greatest, poor customer service skills not very accommodating but that’s usually always the case with Marriot.

Good

The property was nice overall, but the pool wasn’t clean, and we were disappointed with that.

The kids likes the mini golf and the ponds and of course the pool and splash pads. In the afternoon the pools are packed and have a club vibe with the thumping music that starts in the morning.

Great resort! Great experience.

I liked the amenities such as the pool area. They had multiple pools. I was not happy about the room size and not having a full functioning kitchen with an oven. My room was adjacent by the elevator, so you can imagine the noise of people coming and going.

I was not happy about the room size and not having a full functioning kitchen with an oven. My room was adjacent by the elevator, so you can imagine the noise of people coming and going.

Everything was super clean and all the staff was nice

And they have nothing to tell me what to contact the third-party which was Expedia so basically they wash her hands didn’t resolve anything at the moment! Too expensive for what I got

Very good

Bad hotel, bad service, won't go back there again

Bad hotel, bad service, won't go back there again Bad hotel, bad service, won't go back there again

We enjoyed our vacation it was really good , just it was not quiet as well because of the cutting trees and a lot of car was driving near our room , just will take another room next time , but we love it , walking , swimming , clean rooms and stuff like that

Beautiful surroundings. The room was extremely small and uncomfortable for two beds (3 persons, one of who is a kid). There is no practical way for 3 people to live in such a small space. The pools are good but get crowded very quickly.

I'm never going to use you anymore you liar and still for me money Terrible terrible service terrible home I'm not going to use booking anymore