Sofitel Paris Arc de Triomphe
About Sofitel Paris Arc de Triomphe
Set in an elegant Hausmannian building located 1476 feet from the Arc de Triomphe and the luxury boutiques on the Champs Elysées, Sofitel Paris Arc De Triomphe is a hotel featuring contemporary design. The Salle Pleyel Concert Hall is 820 feet away. Designed for relaxation, the guest rooms feature offer Bose audio speaker with bluetooth, a Nespresso coffee machine and Balmain toiletries in all rooms. The suites are enhanced with a flat-screen TV and a spacious bathroom decorated with Putman mosaic tiles. The suites offer both a large walk-in shower and a freestanding bath. Envies celebrates flavorful, straightforward cuisine, expressed through the timeless classics of French bistronomy. Guests can relax by the fireplace in the hotel's lounge or enjoy the creative cocktails by our expert barmen in our Bar Sorsi. Free WiFi is accessible throughout the hotel and 5 on-site private parking spaces are available upon request and subject to availability. Charles de Gaulle-Etoile and Ternes Metro Stations are a 5-minute walk away. Charles de Gaulle-Etoile Train Station provides direct access to Marne-la-Vallée and Disneyland Paris.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Exceptional
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Superb
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The location was excellent and very convenient. The hotel was also very clean, and we were happy with the housekeeping and cleanliness throughout our stay. Unfortunately, our stay was very disappointing despite the excellent location and cleanliness. We had originally booked a Junior Suite for two adults and our two children, aged 8 and 3. Upon arrival, the hotel insisted that we had to upgrade to a Prestige Suite because we were a family of four, so we were required to pay for the upgrade. After upgrading, we were given room 301, but unfortunately the air conditioning was not functioning properly. It would only work for around three hours and then stop. The room became extremely hot, especially during the night, and both we and our children were sweating while sleeping. This made our stay very uncomfortable. We contacted the hotel several times during our stay and repeatedly informed them about the AC problem. Each time, we were told that someone would come to fix it, but unfortunately, no one came and the issue was never resolved. It was particularly disappointing to be required to pay for an upgrade and then spend our stay in a room without properly functioning air conditioning, despite reporting the problem multiple times.
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Good
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Exceptional
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Perfect location.
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Very good
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Very good
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Exceptional
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A very well organised and professional establishment in a superb location which we will use again ! Nothing
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Exceptional
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Location Small room and uncomfortable seating in room
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Friendly staff Size of the room. Room service.
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Location I would not recommend staying at Sofitel Paris Arc de Triomphe. First, there was flooding from the shower area near the toilet, which was very unpleasant and unacceptable for a hotel of this category. The pillows were extremely uncomfortable and of very poor quality. In the evenings, there were barely any waiters available — you constantly had to look for staff if you needed anything. I also clearly informed the hotel in advance that I was arriving with a baby, yet no baby crib was prepared in the room upon arrival. On top of that, the reception service was very slow and inefficient. Overall, the experience did not match the standards expected from a luxury hotel, and I am very disappointed.
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I would not recommend staying at Sofitel Paris Arc de Triomphe. First, there was flooding from the shower area near the toilet, which was very unpleasant and unacceptable for a hotel of this category. The pillows were extremely uncomfortable and of very poor quality. In the evenings, there were barely any waiters available — you constantly had to look for staff if you needed anything. I also clearly informed the hotel in advance that I was arriving with a baby, yet no baby crib was prepared in the room upon arrival. On top of that, the reception service was very slow and inefficient. Overall, the experience did not match the standards expected from a luxury hotel, and I am very disappointed.
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Exceptional
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Exceptional
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Very good
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Very good
