Candlewood Suites Pensacola - University Area by IHG

Wonderful stay

I stayed for a few weeks and my cleaning day was on the weekend. I recommend moving the cleaning day to Mon-Fri because on the weekend I was usually in my room and found it to be a major inconvenience. Found one desk attendant to be incredibly difficult; whenever I asked if something could be done she told me it could not. I would wait for a different desk attendant and they were more accommodating and would complete the task. I am not a confrontational person, but her attitude and incompetence bordered on disrespect. If the rest of the front desk staff wasnt so accommodating I would have left. She wears red glasses.

Decent place

Room are dated and needed some TLC. Bathroom had ants, stains on the furniture, given a pillow that smelled like mold and the bathroom door was stained. Would probably spend my money elsewhere.

Bad

Hotel was nice and staff was friendly. It was very noisy though. Someone above us was running, jumping, throwing/dropping stuff constantly. It was so loud and annoying. Had to call the front desk multiple times during our two night stay.

Exceptional

La amabilidad y seguridad del personal y la higiene

Location was okay. Room was clean and staff were nice Bed smelled weird. Pillows smelled like something dead.

The place was nice and clean. The only thing I didn’t like was that there wasn’t an awning to park under to load/unload your luggage. When I left it was pouring down so I got soaked loading my lugging. Other than that, the place was great!

Very poor

Easy check in No breakfast

No breakfast

Will tell all my state employees not to stay or my relatives after driving 12 hrs and couldn't check in before 3:30 pm

I enjoyed my stay here! Comfortable rooms and the amenities were great! They have a great workout room!! The 24 hours snack Café is unbelievable. Kitchenette had everything I would need to cook a meal and the grocery store is right next-door. I will definitely stay here again. And would highly recommend it.

Clean room. Staff was very helpful and friendly.

Exceptional

Clean room ac got really cold, nice. Ice machine in freezer, utensils stove everything pretty nice

Great stay! Man at the front desk was great. Gave me and my pup a couple of waters after a long drive from Texas! Will stay here again when passing through

Nice room for price. A/c worked well. Quiet slept well Tv was not hooked up. I hooked it up. Only had one channel though. Shower soap dispenser was empty.