Homewood Suites by Hilton Philadelphia-City Avenue

Staff was very nice and helpful considering there was a power outage that affected the use of the elevators making them inoperable. We were on the 9th floor, had to use the stairs for our first full day. Breakfast was terrible. Housekeeping was terrible, only can to the room one day our of 4, and only left new towels, did not tidy up the room or make the bed.

alarms all night disturbed us , room was not clean, bins not lined, restorrom horrible

The location and staff were great and the business meeting was close by and Area accessible shopping

Very good

The staff here is amazing! Good place to stay for the rate

My family and I stayed at the Poetry house, it was great. The apartment is a bit small, the bathroom is very small but we made it work. The location was the best part of the whole experience. Short walk to everything. Great restaurants, supermarkets. Overall the stay was good even with or 4 years old son.

Very good

Only one elevator and parking sucked but overall I love my stay.

Comfortable bed, big room. Only one elevator!!! Very difficult to control shower water temperature—scalding hot was all one could get without a lot of experimenting. Valve needs to be replaced. The first room I was given had trash in the toilet and it did not flush, so I was moved.

Our room was not stocked w shower gel conditioner or lotion. When I informed front desk they didn’t seem to care.

The hotel is okay, you can definitely see the difference between the floors and one side of the hotel compared to the other side. One of my pillows had a brown stain on it which worried me and the windows should have been cleaned better as you could tell someone was there with tape still stuck on the frame from previous guests. I understand every room has guests but I shouldn't be able to tell.

The restaurant seemed understaffed at times.

Lovely hotel! Everything was extremely clean and the staff was super helpful.

The location was good and the staff was willing to help. The first room that they gave us was really dirty. It all looked so old and not good. We wanted a change so they were willing to change. Second room was better. The rugs looked dirty. I have a toddler who crawls and walks. So i was worried about him getting sick.

Passable

Perfect place and staff

No reviews

Exceptional

Staff were very accommodating and very helpful. They had treats for our dog. We will definitely comeback when we’re back in town.

Hotel was close to concert venue. Very clean room, comfortable king bed. Breakfast had lots of options. Staff were courteous and helpful.