Comfort Suites Plano - Dallas North

Always nice,clean n quiet snd and luv the jacuzzi

Good

I enjoyed my weekend stay. The front desk staff associate, Maya, was very kind and professional. She was always courteous when acknowledging guests. Whenever I passed by the front desk, she spoke and inquired about my stay to make sure all was going well. The breakfast provided was delicious and loved the free lemon infused water and 24 hr coffee bar. It was my first stay with Comfort Suites and I will definitely put this hotel in my travel rotation. The jacuzzi was also enjoyable and relaxing…the water could’ve been a little hotter, but all ‘n all it did the job to massage and relax the muscles! Thanks again Maya, it was a pleasure meeting you and Comfort Suites ought to be proud that you represent the hotel well!!!

The location was convenient and the staff were nice. The room had a musty and mildewy smell to it as soon as you entered and on our last night we found a huge cockroach in the bathroom. The sheets had stains on it too.

everything was great except staff how rude and disrespectful the staff was

Disappointing

Clean and quiet place. Nothing

Clean indoor pool The room I was supposed to get was not ready because they were fixing it. Then I was moved to a second room, but it smelled like cigarettes. So then I was moved to a third room which was a little better.

Our family arrived on 6.30 pm at location but they gave us room like home less very bad smell, literally family vomited . In 2nd floor your manager showed us 3 to 4 room all had same condition it smelled like urine and cigarette. but failed to provide the 2nd room,that's why we left..horrible experience

Had to kill several big roaches this place needs to be exterminated!

It had a weird smell , toilet was clogged and didn’t have selections on the breakfast.

comfortable clean room and bed

No issues clean friendly staff No issues

Maya the front desk receptionist is amazing. She was so friendly and made time during a busy check in process making sure everyone felt important and taken care of.

This is affordable. Rooms are clean, smell clean, and best of all it is NOT pet friendly!! Which is a plus for someone with animal fur allergies! Skimpy breakfast on our last day. No cereal or fruit.

Parking was ample. Room was clean and comfy. Maya at the front desk was awesome

Bad

Great

Good

The indoor pool and the breakfast That cleaning was every 3 days and that the WiFi didn’t work at the pool at all and one of the day the elevator was out of order and we had to take the stairs