Extended Stay America Suites Philadelphia Plymouth Meeting E

Exceptional

The staff was nice The garage looked like it was going to fall in

All of the staff were friendly and helpful. The location was ideal for getting on and off the highway. It's not far from Philly, but the traffic isn't bad. The room was a good value for the cost.

Noisy loud and vibration of...

First was sent to room 108 there was mold and roaches after noticing and complaining was sent to room 132 where there was consistent roaches everywhere was told by management that they saw no mold, even though I have pictures of mold and bugs in the first room and lots of roaches in this room as well

The poor lady at the front desk was a mess. She even went up to the room to check it out. Said it looked fine. When we finally got to the room it was dirty, dusty and the bathroom was filthy. Totally disgusting. I got my money back, Thank goodness. A cleaner hotel up the street at the same price was available. Please post this as this hotel is not fit for families.

Exceptional

staff was very nice for what it was, hotel was dirty. stains on fridge and there was mold looking dots on the picture in the bathroom. the breakfast was okay but there only abt 4 options.

It’s close to my convention site

It was available last minute. There was a roach in the room, dirty towels on rack and a metal fixture sitting in the middle of the bathroom that I put under the sink.

The staff was very nice and helpful

room was clean , staff was great, parking was available all the time.

I like the place but the room should be more cleaner, not went walk in to the room n you could tell the room was just clean make sure before the customer gets there make sure specially the bathroom no hair in the tub that’s nasty I always give you guys some tips before I leave the room. thank you.

Bad

Nope

We missed it, I think it was like little muffins, but we weren't expecting it. The room was big and had a kitchen The staff was friendly Now that I'm answering all these questions, I feel like there was an issue with the a/c, maybe it made too much noise or was inconsistently hot and cold? It was busy so there was only a room with one bed available, which we knew because that's what we booked last minute.

It was fine for my son’s friends visiting !

The room wasn’t the cleanest bed frame stuck out past mattress and bathroom was not in good shape

The staff was nice The room wasn’t the cleanest bed frame stuck out past mattress and bathroom was not in good shape

large room....TV.....location....parking....towels Extended Stay issues room 320 on 7/11 Was it worth it . . .I don't think so. Here's why: 1. The toilet seat is broken. 2. There’s sh*t in the tub. 3. The hairdryer is missing although the Hamilton Beach holder is on the wall. 4. There’s no telephone in the room… I had to use my cell phone to reach the front desk. 5. There are only 3 pillows for 2 people. 6. There’s no extra blanket. . .just a sheet and cheap cover. 7. No tissues. 8. A double bed, not even a queen or larger. 9. The cost was $196.00 10. Never again.