The Grand Beach Resort

Swimming Pool: On a positive note, the swimming pool was large and spacious, making it perfect for children to play in and enjoy. Beach: The beach itself was beautiful and gentle, also very suitable for kids to play safely. I booked this hotel at the last minute for a one-night family vacation, as many other hotels were fully booked. Honestly, I would not have chosen this hotel for a family stay if I had other options, primarily due to the extremely poor and uncomfortable room conditions. Room Condition: The wooden furniture provided was noticeably old and worn. Specifically, the chair at the dressing table in our room was broken, which was quite inconvenient. Bed: The mattress springs were faulty, causing a significant dip in the bed while sleeping. This made for a very uncomfortable night and would likely pose a particular problem for guests with a larger body frame. Wall: The wall next to the bathroom showed clear signs of mold, suggesting a possible water leak within the wall structure. Additionally, the bedside table had not been properly wiped and was covered in dust. Bathroom: The toilet's bidet spray pipe was not functioning correctly; water would often not come out, or we had to repeatedly press the tap head to get the water flow to start or stop. Lighting: Several light bulbs in the room were either not working at all or emitted a very dim light, making the room feel poorly lit and unwelcoming. Conclusion: If comfort and aesthetics are priorities for your stay, this hotel is certainly not the best choice. I paid RM315++ for this one-night stay. For that price, I believe one could find a much more comfortable hotel, perhaps with a slight additional cost, or even consider renting a homestay for a superior experience. Suggestions for the Hotel Management: I understand that significant investment is required for hotel upgrades. However, continuing to offer imperfect conditions to guests will undoubtedly lead to a continuous decline in customer satisfaction and, consequently, a loss of future bookings. Addressing these issues is crucial for the hotel's long-term viability and reputation.

Clean room Thanks to receptionist name aiman,very polite n helpful Having dinner at their cafe,for rm48 for two pax,delicious daging salai masak lemak,big portion,free flow cordial water,waiters so helpful Overall all the best,thanks for the hospitality,definately will come again

This place looks straight out of a horror movie. The moment you step in, it feels haunted – dim hallways that resemble a horror alleyway leading to your room. The carpets are disgustingly stained and dirty, the curtains are no better, and thick layers of dust dangle off the corners like cobwebs. The furniture is completely run down and stained, the pillows and bedsheets are yellowish and filthy, making it impossible to feel comfortable or clean. Even the balcony door couldn’t close or lock properly, which is a huge safety concern. The wardrobe was badly damaged and looked like it hadn’t been maintained for years. The toilet? Absolutely horrendous – run down, with non-functioning bowls and stained mirrors that make you wonder if anyone ever cleans this place. The whole room smelled musty and unwelcoming, like it hadn’t been used in decades. This so-called “resort” is nothing more than a nightmare. Definitely NOT worth the money. If you value your sanity, hygiene, and safety – STAY AWAY.

Ant's free. The room was uncomfortable, need a major improvement on repairing the damages items.

not interesting

. Hotel have it own private beach... ,The hotel look old and scarry,especially at night.The sorrounding area is so dark ,especially at the back and pool area...

Nice place safe pool and close to the clean white sandy beach..my family and grand children love this place The rooms need refurbishment and doing up as the Resort existed in the early 70s as I went there for vacations many times.The gardens are nice but needs maintenance.The resort needs a total face lift and painting.The building has a unique minangkabau architecture design and it's popular with locals and tourist.Lifts are old and need replacement.

The ambience and the private beach There is a pee stain on the bed’s comforter. I hope you could improve more on the cleanliness.

The beach. Only one lift was working, but they are in the process of repairing the other. I hope to see improvements in the future.

The location, sea view The facilities could be improved. Towel was torn out, the toilet door was unable to lock and shower was quite loose

Strategic location

Very disappointed

I booked this hotel as Avillion and Mirage were sold out for PD Triathlon. Stayed here before and the experience was not a pleasant one. I'm sure in its hey day this would be be at least full pledged 3* to 4* hotel. We were given the beach wing which faces the pool and the sea. Room was basic clean but the toilet bowl emits foul odour. Hot shower was so so...and took bath in luke cold water. The swim starting line is smack infront of the hotel beach. The running course also pass infront of the hotel beachfront. So we waited Altaaf on the bench by the beachfront eating esklem. honestly, i came for PD Tri and the hotel gave me roof, comfy bed, shower, brekkie (extra RM15 pp) and near the main event venue at avillion admiral cove. I'm happy!

We have been attending PD Tri for many years. We were upgraded to deluxe room on the ground floor and the farthest room which is near the beach. The rooms also few metres from the running route. So instead of waiting under the tree in the hot sun, this time we can sit comfortably on our balcony sipping coconut shake. The starting swim is also located infront of the hotel beach. What more can you ask for. Breakfast started at 7 am. Enough time to grab some French toasts, milk, boiled eggs and watermelons before the relay start at 7:40 am. Unfortunately, despite all the good potential outcome it didnt materialised on the race day. My swim time was 32 mins as a warm down from KM Swimathon a week earlier. Paddle from start to finish. Most comfortable swim in my PDIT participations and the fastest. Transition was at ease. After 5 km of bike, i started feeling cramping sensations on my sartorius muscles. I have to look after the muscles for the next 35 km. Just not very promising. Manage to steer away the cramps until the half way mark. I never have been passed by so many cyclists before... And finally at KM 25, there was a long hill climb which i just saddle off and pushed the bike. Coming to the 2nd and 3rd hill, i just called for help. All the good potential just went bust!!! Anyway better luck next year...

Room dusky and old,smell not so good

I always check in in this hotel,the hotel should give complimentary for the repeated guest. So that guest will always come. And the staff not friendly like before.

Those who expect a typical and acceptable 3 star hotel stay ..this hotel will not meet your expectation at all...Grand Beach Resort Hotel Mgt, u need to do something to make this hotel relevant in the market.

No like stay

With that price not breakfast included very disappointed. No wifi for that hotel very surprised. The condition in the room very dirty, carpet no vacuum a lot of stain, toilet not so clean,bath tube also very dirty , water tap leaking,no towel in the room and we call room service nobody pick up ,we run out the room and looking for the cleaner around the corner to provide the towel.

Cause,we have invited to have B'fast another hotel