El Refugio del Mensú
About El Refugio del Mensú
An outdoor swimming pool surrounded by a park can be enjoyed at Cabañas El Refugio del Mensu, in the entrance of Puerto Iguazu. These fully furnished cabins have free Wi-Fi, private balconies and are just a 30-minute drive from Iguazu Airport. Cabañas El Refugio is set in a natural environment in Puerto Iguazu, only 2.5 mi from San Martin Square. There is an on-site tennis court and plenty of outdoor seating areas. Cabins are equipped with air conditioning, full kitchen facilities, and cable TV and private bathrooms with showers. Guests have access to BBQ facilities. Private parking is free and the complex is 2.2 mi from the business area.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Elevator
- In-room safe
Reviews
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Simple and affordable None
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The shower was not good. The shower head needs to be replaced and the shower itself could use a huge uograde
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Very good
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The location, close to everything, the design of the bungalows they are beautiful.the staff very nice and helpful The bungalows inside need some renovations, looks very old, very humidity, maybe a dehumidifier will help.
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Exceptional
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Very good
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The cabanas had a rustic feel. We stayed with 5yo and 7yo girls. They loved the rollout beds in the unit. The girls also enjoyed the outside playground, and absolutely loved the pool with a water slide. We had a hard time getting them out of the pool. Our fridge was broken when we checked in and leaked on the kitchen floor - this was promptly fixed by the maintenance. The property is geared towards travelers with cars. There are car ports for parking. We didn't have a car, so had to travel by taxi. The most frustrating was that this property did not have breakfast available. We had to walk/taxi to a nearby hotel to eat breakfast there. The location of the property is outside of the center so it is a bit of a hike with little kids to get to a place that has breakfast. There were also little frogs and lizards that lived in and around the cabanas. The locals don't get rid of them because they help control the bugs (not good or bad, rather an fyi).
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The receptionist speaks only a little English. After she left in the evening, no staff in the property speaks English. The staff has to use Translator on iPhone to communicate with guests.
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Environment The facility
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It’s quite and off from town. No one spoke English.
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the staff, the grounds
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Good way to experience cabin living, the pool, the rural rustic ness. Beautiful Location with pool. The staff tried hard to speak to us we but we have limited Spanish. As English speakers with limited Portuguese, we were grateful for the friendliness. This property is mostly for families with a car. We didn’t have one and needed to taxi back and forth into town (USD4/5). No breakfast was included even though the booking.com site says it does. Unfortunately, whilst we acknowledge we were in the ‘Amazon’ there were cockroaches inside the property..but overall the cabins are well kept and clean.
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Very good
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Cute cabins with nice grounds - pool was nice (if a little murky) The WIFI was absolutely horrible, basically didn't work and also when it says two bedrooms - one of the beds is on the landing and is just a single bed. One person had to sleep downstairs on the single pull out bed
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Arrived with no towels. We were there two days and no one ever came to clean, empty trash or make beds. Room safe was broken no internet and mattress and bedding was very old and used.
