InTown Suites Extended Stay Raleigh NC - Capital Blvd

The room was clean but this hotel have a property roaches and they don’t supply the bathrooms with tissue or anything! The staff service is poor

Nothing

Clean room Roaches and u can't book a room again while you're staying there through any booking site but u can book through them which the price would be higher than booking through a site. Make it make sense. The only hotel that I know of does that. I don't understand it.

Superb

N/A Cleanliness - w/o spiders, roaches in refrig - walking across the ceiling - in the bath; left urine in toilet, disrespectful front desk AND FRAUDULENT RENTAL of BUG/SPIDER invected room!! Fraudulent room rentals!!

Nothing at all They had nothing cleaned , looked as it hadn’t been cleaned in months , blood stains on the mattresses and pillows , poop stains on pillows , they just throw cases on those & sheets on the bed so you can’t realize , when I asked for a refund , I showed pics they didn’t even want to see it , they claimed I would receive a refund and I still haven’t seen it

Exceptional

Nothing Everything

24 hour Security on Site, although everyone I met was nice. Rooms were somewhat clean with clean full size fridge. Recent Paint. Bed was comfortable. AC was new and worked well. Staff was very accommadating. Staff was very helpful because another location was overbooked and they got me in there for same price. They were painting and making updgrades to the Property and Suites. Location is GREAT. 24 hour Security on Site - and it was necessary. no pots or pans, utensils. Cabinets are empty. you had to wash your towels. cigarette or weed burn marks all over flooring.

The property is not the same as these pictures online. The rooms are disgusting and I elected not to stay there because it just did not feel like a sanitary place to stay. Absolutely nothing

Not applicable Dirty room I only looked at room and then canceled The room was dirty and had a nasty smell The shower curtain was dirty which means it hadn't been changed

N/a Cockroach infested, smelled of bug urine and feces. Staff ungrateful and delusional did not accommodate ignored room cleaning had to clean the room myself no refund issued either for the inconvenience reservation that magically didn't exist the day before I book I check in next day to find ouf magically it's not available.

Cockroach infested, smelled of bug urine and feces. Staff ungrateful and delusional did not accommodate ignored room cleaning had to clean the room myself no refund issued either for the inconvenience reservation that magically didn't exist the day before I book I check in next day to find ouf magically it's not available.

I arrived on Saturday I had decided to trust the pictures and take a chance.. BIG MISTAKE. After driving 5 hours I arrived at 4pm and the woman at the desk informed me that they run out of rooms on Fridays and that regardless of reservation she gives out what’s available, the room I reserved was a premium since the website said it was updated. I asked to see the traditional room (last room available) and it was horrendous.. cramped, dirty, and smelled like weed. A cabinet door was just laying in the middle of the floor, and another against the wall.. there were stains all over and the property was filthy with broken glass and trash. Luckily since they gave my room away before I’d even arrived the woman at the desk said they would cancel my reservation and i wouldn’t be charged but they already took the first night fee and it was never reimbursed as promised. As a woman I felt completely unsafe even walking to look at the room let alone stay there.. the building also had a huge section outer section under construction where it looked like the wood had rotted away. Just don’t do it… after living here in my permanent rental for a month the locals tell me that area isn’t at all safe.

Full size refrigerator People standing around outside. Very uncomfortable.

Price Corporate coming in and out of the room interrupting my sleep several times

It was quiet and in a good place that was close to a lot of places in walking distance. Our room barely had no lights that worked, half the outlets didn’t work, tv wouldn’t work. We had to buy night lights and extension cords in order to have light in the kitchen area and the bathroom and in order to transfer the tv cord to another outlet for it to work.

Infested with roaches

Clean room Infested with roaches

The worst experience ever,rude and wakes you up for nothing every morning,I had 4days left to stay and I just left. F that place and those women