Win-River Resort & Casino

Great experience

This was my second stay at the Win-River, the second stay in my requested room. Everything was perfect. The room was clean & quiet. The casino was giving in both winnings and food/drinks. The show my husband and I went to see was on time and worth every penny we saved. I absolutely love staying there and can't wait to go back in 25 days!

Large and clean

Property is nice but as normal with many casino hotels and resorts the lobby and hallways smell badly of cigarette smoke. Everything else was great.

Very good

To smoky but nice staff and thank you

Easy to find Front desk lady seemed bothered doing her job. No smiles- looked like she was not happy.

Comfy bed and room, nice pool too Cigarette smoke from the casino wreaked. No food available other than in the casino

Had a fun time in the casino. The room could have been better. Half empty gatorades in the refrigerator and the shower was luke warm. When I mentioned the water issue to the front desk I was told I had turned the handle too far. From the reaction of the employee it wasn’t the first time someone had complained about water temperature.

Superb

For a casino hotel the rooms were very nice. The only thing I missed was a bathmat.

I called the front desk and they claimed to have security check on it. They never followed up or provided any compensation for the stolen food. I wouldn't stay here again.

We were able to get a room on the top floor so we liked that. The bed was comfortable and the room was nice overall. The pool was very refreshing. The lobby and the halls near our room wreaked of smoke. The rooms weren't smoky smelling at all. I originally didn't realize the hotel was a casino or we would have picked another location.

Good

Need was comfortable Bathroom door was heavy

Aging property, very loud AC unit, Everything seemed to be "on the cheap", like a 2 bed room sleeps 4, but only 2 bath towels, shower dispensers were mis-filled, like all three seemed like conditioner

The entire casino including the hotel room smelled of cigarettes. We opened the window to help with the smell even though it was almost 100 degrees that day. The in room coffee maker didn’t look very clean so we didn’t use it, but they do have free coffee available in the lobby. The food at the restaurant was not good. The bed was comfortable and the room was fine aside from the smell.

Nice clean.polite ppl

Welcoming Staff

I didn’t Iike they closed the pool early. Other than that, it was great.