Extended Stay America Suites Richmond W Broad St Glenside S

Cleanliness, white sheets, comfortable bed TV channels

Very good

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The exterior smelled like weed/cigarette smoke. There were stains on the linens. There appeared to be mold in the shower. In the morning when I wanted to check out, I had to wait several minutes for a staff person to come to the desk. I did appreciate the grab and go breakfast items. Overall, it was not a pleasant stay and I don't plan to stay here again.

No ice machine

Very good stay

Nothing it was filthy It was filthy. There was a distinct smell of cigarettes despite being advertised as non smoking, the smoke detector was gone and it looked like there might of been a mouse nest forming in the ceiling, stains on all the countertops, filthy ac unit, and there was dust and debris everywhere

Couldn't stay after I booked and charged me twice

Exceptional

Everything was good

Another peaceful stay at the extended stay hotel. Staff was professional and kind as always and of course I enjoyed the peaceful clean room I was in. Really enjoyed the ac during the extreme heat we had these past few days. Will be returning again.

I didn't like anything about the room, but the customer service was good. However, I didn't stay and had to book another room somewhere else.

I didn't like anything. I didn't stay. The room was dirty, the outside had a lot of garbage, and the environment didn't look safe. A lot of people were gathered outside the rooms. I wish I could've gotten my money back because I didn't stay. I left when I saw the conditions. I didn't like anything about the room, but the customer service was good. However, I didn't stay and had to book another room somewhere else.

Pleasant

Convenient There was food stuck to the counters. No coffee maker. No decaf in the lobby. There was trash outside everywhere

There was food stuck to the counters. No coffee maker. No decaf in the lobby. There was trash outside everywhere

Great all the way around!

Clean room

Exceptional

As always, another beautiful stay at the Extended stay hotel. Very peaceful and the rooms cleaned to perfection. Once again, I was met by the staff with greetings and beautiful smiles, very friendly and very helpful. Will be returning very soon.