Mercure Rio Boutique Hotel Copacabana

Loved that the room was clean, hotel breakfast was excellent, and the hotel staff were very friendly and helpful. 10/10 N/A

Location , great breakfast . Kind personnel, specially the waiter Garcia, who was outstanding Side sea view is kind of blocked by side buildings. Very small rooms , no place for luggage. Tiny gym with a view to a wall

The property is in excellent location. Staff is polite and friendly, breakfast is fresh. The rooms were comfortable however I found them dirty, I dropped an earring on the floor and when looking for it under the bed I was shocked how filthy the floor was.

Location Very expensive room for nothing. No clock in the room, not clean, no shower gel, towels very old and used. Bad smell on the corridors. Fridge very noisy that left me without sleeping. Staff rude and unfriendly.

excellent staff, warm, helpful and hospitable. Great location. Breakfast a bit boring... the same every day. Why not offer some variety?

All was good.

Great location and very welcoming staff

The location was perfect and the hotel was very clean. The rooms was very tiny and the breakfast was mostly sweet, we would prefer more variety and savory dishes.

Excellent , friendly and helpful staff. Beautiful hotel design and located right in front of the beach.

Everything good

The location, the breakfast (+++) and the staff Size of the room. Very small.

Location WiFi needs work not dependable

The rooms are quite worn, and on the smaller side. The elevators are tiny making the rides cramped. The breakfast was ok but had better in another hotel in the same area for a lower cost. I borrowed two different irons which were both broken in different ways. One of the iron trays had a stain which stained my shirt.

Close to mall and restaurants

I loved the colourfulness of the interior decor - there are so many beige hotels around which don't reflect their location. The staff were fantastic. Mariana on the Front Desk is exceptional. I arrived rather stressed after a harrowing time at GIG with taxi drivers and she immediately made me feel at ease. She is an huge asset to the hotel and should be treasured. Rafael , also on the Front Desk should also get a mention as a friendly, helpful member of staff. The hotel location is , of course, fantastic. It is right on the sea front and l enjoyed a partial view of the sea from my room. Breakfast was pretty good. I always found something to enjoy. The cleanliness in the rooms could be improved. It's the small details , the corners, tops of skirting boards etc , but the bed was clean and comfortable. My room was on the small side so not much room for my large suitcase but thankfully l was travelling alone. It may be an issue for two people sharing a room.

The staff! All of them, but specially a girl in the check in when I arrived Sunday evening red hair! She was amazing! She went her way back to make me feel welcome and to make my experience even though short, the best possible. I wish so much I remembered her name! But besides her all of the other young staff brilliant

Best to book a room with a balcony from 5th floor and higher to have a clear view over the trees of the beach! Wifi simply terrible, I had to use my mobile as a hotspot.

Cleanliness was so and so

size of the room, breakfast quite basic

Towels were a bit worn and we got extra pillows, but couldn't get firmer ones.