Best Western Roanoke Inn & Suites

Very well-maintained, nice! The crew was very pleasant and professional as well. We had fun in the pool and that, too, is very well maintained.

NO linens at all for pull outs. Asked at front desk and was given 1 pillow and 1 sheet for each. Had to go back and insist on another sheet for each, they absolutely would not provide a second pillow or blankets. Also, only 2 towels for 4 people, housekeeping did not visit room to empty trash or change wet towels. Asked at front desk and was told they would later, I stated we need to shower we had some where to be at 9 am so they very reluctantly gave 2 only 2 fresh towels and I had to promise to go get the wet ones and bring them down. It’s very unfortunate because the breakfast was great, place was clean and they were polite but not accommodating. I would not stay there again with children… unless you bring all the linens and towels for them.

No issues at all, easy check-in and check-out, lobby was nice, navigating the halls was easy. The air conditioning was very good, also, and there was very convenient parking. The location is also very convenient and not too busy at all, making driving to places in Fort Worth easy.

Most likely would not stay here again. It was rated over eight stars, but I can’t agree with that. We had a room with two queens and the bathroom was not very clean. The bathtub looked dirty and it would not drain properly. There’s a smell of weed in the hallway. We asked to change rooms and the next room was not much better. There was an obvious crack in the door where somebody must’ve kicked it to try and get in. The door was very difficult to open and shut and we had to use our body. The bathroom was cleaner, but there were some spots of mold on the ceiling. Water pressure was awful. It was a standard continental breakfast with some hot food.

Great stay!

Breakfast

NICE PLACE. EASE TO GET TO OTHER CLOSE AMMENITIES.

Under construction early in the morning. Bed was horrible.

The breakfast menu was good, thenonly thing bad about it, was that the Apple juice was not drinkable. Everything else was amazing. From the room to the TV options

The location, ot was quiet and felt away from the noise of the street. Well, fridge was not working but the staff was helpful and replaced the fridge. The tile on the tub was coming off. Floors were sticky. The jets to the "spa tub" wouldn't turn up at all so only got a very little rummble. The tissue box was not for having a box over it as it did not fit properly and just looked cheap. Very disappointed as I have never experienced a problem at any other best western. It was disappointing. The breakfast was not very good, the coffee was terrible and we left to go get coffee because there was no coffee maker in the room. I was not pleased the over pricing. I will stop staying at best wrsterns and not use booking.com for anything. Thos room was way more than it was worth. We work hard for our and $444 for a weekend in that hotel was disappointing ? BTW the spa tub barley came on and you couldn't adjust the the jets they were stuck barley blowing so that was a total waste. The tile coming off it and I paid this for a quality stay and you fell short. The breakfast is not bad in its offering to an extent. The waffle area was not very clean, they ran out of plates, orange juice and apple juice was super watered down. I was just disappointed and felt misled

I had 2 rooms. The floors and counters were dirty with grime and hair. The shower barely reached Luke warm temperature. One of the rooms the shower curtain was barely hanging on and the room had a strong smell of curry. The outside doors were always left ajar. The mini fridge froze my fruit and water bottles. Some of the staff didn’t seem too pleased to be there.

This property needs a lot of maintenance!

Room was great, breakfast was okay. Only problem was we were there 4 nights and room was not cleaned and we had to get fresh towels from front desk.

N/A

The breakfast was okay, very quiet hotel, staff attempted to be accommodating. I booked a king bedroom with a couch that turns into a bed for four people. I was not provided with stuff for the second bed I had to go ask and the first set that was provided to me had hair all over it so I know it was not clean. My bathtub also did not have a stopper in it, And after contacting the front desk for one they did not have one, so I was unable to take a bath after driving for hours. The pool was un functional and it's definitely in season. They had it locked and unclean.

Clean room.

Bed was not comfortable and it took forever for the AC to cool the room down. Never, ever staying there again.

Good breakfast

The location near the race track. The breakfast was good as well. Room was very clean and comfortable ?

Nice rooms, very clean, comfortable bed, has a fridge and microwave. A nice closet to hang your clothes. There’s cameras around the inside of the hotel. They have lights next to each side of the bed. It has a beautiful pool and a place to chill outside. There’s things to do nearby, places to eat and a very nice movie theater just down the hill. The stairs, although carpeted, make it feel a little wonky, thankfully, they have an elevator. Not enough parking spots closer to the rooms.