Best Western Roanoke Inn & Suites

Very good

The room had visible trash on the ground, there was hair in the bed and shower, and food debris in the sink. Literally stay anywhere else, we spent the night because it was late and we only needed to sleep for a couple of hours.

Pleasant

Very good

Good quick access to i35

Exceptional

Staff was rude SAM! ROOM Smelled ugly!!!! Outdated from the luggage roller to the walls with mold. Bed wasn’t made. Breakfast was gross.

Na

Very well-maintained, nice! The crew was very pleasant and professional as well. We had fun in the pool and that, too, is very well maintained.

NO linens at all for pull outs. Asked at front desk and was given 1 pillow and 1 sheet for each. Had to go back and insist on another sheet for each, they absolutely would not provide a second pillow or blankets. Also, only 2 towels for 4 people, housekeeping did not visit room to empty trash or change wet towels. Asked at front desk and was told they would later, I stated we need to shower we had some where to be at 9 am so they very reluctantly gave 2 only 2 fresh towels and I had to promise to go get the wet ones and bring them down. It’s very unfortunate because the breakfast was great, place was clean and they were polite but not accommodating. I would not stay there again with children… unless you bring all the linens and towels for them.

No issues at all, easy check-in and check-out, lobby was nice, navigating the halls was easy. The air conditioning was very good, also, and there was very convenient parking. The location is also very convenient and not too busy at all, making driving to places in Fort Worth easy.

Most likely would not stay here again. It was rated over eight stars, but I can’t agree with that. We had a room with two queens and the bathroom was not very clean. The bathtub looked dirty and it would not drain properly. There’s a smell of weed in the hallway. We asked to change rooms and the next room was not much better. There was an obvious crack in the door where somebody must’ve kicked it to try and get in. The door was very difficult to open and shut and we had to use our body. The bathroom was cleaner, but there were some spots of mold on the ceiling. Water pressure was awful. It was a standard continental breakfast with some hot food.

Breakfast-the juices were watered down, the waffle mix was running and the waffles didn't turn out correctly, the fruit was over ripe and the "hot" food (eggs, sausage and hash browns) were not really that hot. They were barely warm and over cooked. Pool hours are too short

Size of the spa tub Breakfast-the juices were watered down, the waffle mix was running and the waffles didn't turn out correctly, the fruit was over ripe and the "hot" food (eggs, sausage and hash browns) were not really that hot. They were barely warm and over cooked. Pool hours are too short

Exceptional

Great stay!

Convenient location to Trophy Club with a more reasonable price. Maintenance issues (fan in bath not working creating moisture stains on ceiling, dripping faucets in multiple rooms )

Breakfast

NICE PLACE. EASE TO GET TO OTHER CLOSE AMMENITIES.

Under construction early in the morning. Bed was horrible.