Hotel on Monroe, BW Signature Collection

.Shower was hot with good pressure .Bed was comfortable and well made .AC works well and had zero issues 10/10 would recommend if you aren’t set on a refrigerator and a microwave because those are the only things you won’t find at this great spot. If I’m back in this area this is absolutely where I will be staying.

It was the first time that I checked in and out using a self-serve kiosk. It was easy to use but would rather have someone at the desk to help.

Rooms are simple, pretty clean, and updated. Quiet considering it’s a fairly busy street. Outside of building is less updated/maintained.

Great little hotel. Super easy to use and very reasonable price. The Turkish coffee house next door was fantastic. Will be staying again.

Excel

The fridge was in the bathroom and been on the first floor couldn't open the blinds. First floor needs different types of blinds so when I open them I dont expose the room

Loved the paint scheme on the outside. Clean as a pin inside. Big bedroom and bathroom.

I had a very enjoyable stay. The manager was was very helpful! I would definitely stay there again,when I'm in Rochester!

Remote key retrieval didn't work but help line got it figured out quickly. I've stayed here multiple times. It's quiet and cute

It was a very pleasant experience staying here. The room was very clean and staff friendly. The check in process was seamless. They even had an ev charging station which was extremely efficient. The neighbour hood was very safe and the cafe right next to the hotel served delicious breakfast at very reasonable prices. Overall I really enjoyed my stay and would definitely come back.

What a fabulous gem in the heart of Rochester! Super clean, comfortable and convenient! Easy self check in. Room is beautifully furnished and updated; heated toilet seat is a plus! Great water pressure, comfortable bed and pillows... seriously great find! Will definitely be back!

This is a very cool little boutique motel - quiet, private and convenient. Everything I needed for my visit.

To be honest with all of you I don’t know why this area is expensive during the weekend but for over $200 a night with taxes and fees I think this place is expensive. Besides this, the room door never fully locked if you left your room, towels smelled clean but had stains on them and the mini fridge well was too small and did not work. More like a motel than a hotel or inn.

Nice room.

This is an old ‘motel’ not a hotel. Walk up stairs outside the building to your room (though there are first floor rooms you also enter from the outside). Seems someone took an old motel painted the outside in an artsy style and put modern flooring, beds and baths in. No staff at check in. Had to call from my cell to get a key as the auto key system was not responding for me. Stairs and elevated walkway to room old and dirty. Room itself mod and.clean. One redeeming feature of the place. Had to climb over one of the beds to reach thermostat. Did not work. No instructions. Finally moved other bed to be able to see and turn on old AC unit. But it did work. Glad I was alone and the second bed was unneeded as the air blows onto the bed as it is touching the wall unit and the wall unit basically refrigerated that bed. Really too narrow for 2 beds. No instructions-room coffee or fridge. 2 bottles of water. Rack with just 2 coat hangers. I imagine it is cold in Winter as light was coming in under the door. Had a menu for a nearby restaurant if you wanted to order a coffee. The door to the lobby was locked when I arrive. It was open when I left but no one around. It was the equivalent of a new Red Roof Inn or maybe an AirBNB where you rent a room above someone’s old garage. Hampton kind of pricing for this was a rip off. Thought it might have a cool vibe. Def not. Lesson learned.

I was so surprised how different the actual place is from the photos on hotels.com. The room is very small, the whole building is just like a motel. I booked a room with queen bed but the bed was full size. The door of the bathroom has a huge gap from the wall so it doesn’t give the full privacy. There’s a tissue box cover but no tissue box in it. There’s really no amenities for the guest. The most surprising thing was there’s no staff at the place. Key was given from the device, only one card for staying there by 2 people. I had to return the key by the device for check out but it didn’t work properly so I had to call. I really don’t understand why other people are leaving such good reviews for this place. I really do not recommend this place especially for the price I paid, which was $260.00 for one night.

The property was very clean. The staff were helpful and friendly.

Clean room, friendly staff a lot of free parking, very goog A/C and nice location in a good neighborhood

Great little affordable hotel. Why I was initially confused by the check-in procedure I found that once I got there, it was super easy and convenient. I will definitely stay there the next time I am in Rochester.

The room door would not lock from outside The phone in the room didn’t work