Antico Palazzo Rospigliosi

This hotel Is located in a beautiful palace. rooms are big and super comfortable. Bathroom was huge with beautiful big window. Good breakfast. If you have time go and explore different floors. Absolutely magical. Ac works, but it would be nice to be able to adjust it for lower settings at night

The room vas very old and non maintenance has done, the security lockers were broken in two different rooms.

Staff was nice and knew multiple languages No AC, power often going out, horrible internet service.

The property was great so much history. Brings you back in time. Is walking distance to the Holy Stairs. Taxi is in front of the hotel. Santa Maria Maggiore church is across the street. Many places to eat around. The breakfast was great and the people who works there are great. I just had a non great experience with the person who checked us in, since we travel from the USA he was bushing our President and saying bad things about the USA. He is from Cuba. Instead of telling the story of the building he forgot to tell me that there is a chapel inside the hotel. Is sad because I saved this location last year on my favorites because of that. I was not sure if that was the place when I checked out that is when I found out the guy who checked me out told me. He said what the person who checked you in didn’t tell you. I said no he didn’t. I did t tell this guy that the Oder guy was too busy bushing my President and my country. They need to leave us alone we come to spend money. That even though the parking lot is free. There is not too much light and is shared with the restaurant that give free lunch to the needy, those people sorry to say but they are dirty even though the garbage cans are near they leave garbage in the floor. I would not recommend anyone going alone to park or remove the car at night time.

The service and the facilities

Great location, very pretty property. Beds were so comfortable, and lots of pillows. Very clean and the front desk was great. Even allowed us into our room two hours early.

Location and parking friendly Toilet facilities little bit old

It was close to almost all the attactions. The AC was old and it was a bit warn inside the room.

The courtesy of the reception staff, especially Pereira. Everything else. This is a glorified dump. No idea how it can hold four stars. I paid at check-in then was shown rooms. Two had very noisy A/C blowing right on the bed. The third one the A/C was not working and a fan was in the room. I asked for a refund so I could find another location. This was refused as I had already paid. Finally I was show a fourth room that was barely acceptable, only to find later that one of the shower doors was missing. So for my entire stay I had to put a towel on the floor to catch water. Also, most of their rooms have safes, but the safes are not attached to anything, could pickup and walk away...at breakfast the pastries felt a day old. And not to miss, the huge stains on the carpets in the rooms, and the bathroom fan that was as loud as a jet engine. The bathroom fan was measured at 51.3 db (SPL) with a peak of 76.8. The room AC at 40.8 db (SPL) with higher peak. Stay away from this place.

The ac never got very cool. The bedroom was clean enough but worn out (ex: peeling wallpaper). We were put in a part of the hotel with no elevator (everywhere else seemed to have access to one). The fridge in the room could not be plugged in (wrong type of plug) so was useless.

This was a scam hotel. I was not given the room I booked nor was it at the address I booked. No instructions on how to meet the owner for a key and no way to contact the owner with issues. No WIFI and No Air-conditioning. We could not stay in the room.

Good location lovely staff Sockets did not work loo was broken and not even a glass in the room there was a fridge don’t know if it worked and tv did not work very poor valve for the price

I left without checking in due to the extremely rude and hostile demeanor of receptionist Wrong information in the list. Extremely rigid policy application: I booked a room for per and three people. I arrived alone with dog. They still wanted to charge extra money. Their right but the attitude was offensive and I decided to leave the hotel. I get 100 plus hotel per year and these people have been the worst experience at all levels. Date of cancelled check in: 3/03/2025. I paid 151 euros Bad . I strongly recommend to avoid this specific location and there are several other options in the neighborhood at same price range.

Exceptional

Exceptional

Good

The Internet was very weak.

Lack of an in-house bar.

Actually during the check-in process, the front desk gentleman (Alien) was very rude, and unhelpful. We asked hem if we can stay in the same floor, and he answered the hotel is full, and no more rooms. We got our keycards to get rest, then one room air condition is not working and they transfer me to a room next to my friend. Third one found leakage in his room, and then they transfer him next to us. I don't know why the front desk guy was rude, and unhelpful. My advice don't book in the hotel, because of noisy, dirtiness. Nothing

Close to everything: train, restaurants, tourist attractions. AC just okay