Hyatt Ziva Rose Hall - All Inclusive
About Hyatt Ziva Rose Hall - All Inclusive
Offering an outdoor pool and 8 restaurants, Hyatt Ziva Rose Hall - All Inclusive is located in Montego Bay. Free WiFi access is available in this resort. The accommodations will provide you with air conditioning. Featuring a spa bath, private bathroom also comes with a shower. Guests will enjoy international buffet, Italian cuisine, Asian fusion, seafood grill, Brazilian and a variety of sandwiches and ice cream at the 8 restaurants on site. There are also 4 bars including piano bar, swim-up bar, sports bar and a roof-top bar. At Hyatt Ziva Rose Hall - All Inclusive you will find a tennis court and a fitness center. Other facilities offered at the property include water sports facilities. The property offers free parking and daily activities for children and teens from 3 to 16 years old include eco-adventures, pool and beach activities. Hyatt Ziva Rose Hall features meeting space and Wedding facilities. Nightly entertainment, concierge and tours desks are also available. This resort is 6.2 mi from Montego Bay Airport.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Entertainment Food and rate too high
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Being away from home Everything about the resort as it was poor quality rooms plus service. It wasn’t worth the price I paid for this vacation nor the hassle I had to go through with getting in connect with them before and during my stay.
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Everything.....food was outrageously good. I like the fact that there was a coffee bar and an indoor piano bar as well where you can relax if it gets too hot. The gym was also a top spot for me every morning before breakfast. The price for the experience was on point. Nothing. Everything was great. Hope to be back soon.
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Beautiful views Liked everything about the hotel
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Food was on point
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The taxi prices
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Great food, great entertainment, staff was more like family that workers, room was clean and functional, with big bathroom and separate toiulet room and both a tub and a shower. Nothing
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The staff at Hyatt Ziva, is amazing! Senior concierge agent Kelcia Grant has superior customer service skills. I would like to mention that she went above and beyond her duty skills to assist me with a major issue that I had encounter at the Ziva Lounge when I arrived at the airport. I was mistreated by a lady that affiliated with the Hyatt Ziva lounge. The lady was handling my suit case. My suitcase did not have a identity name tag, when I reached for a tag to put on my personal suitcase when this lady that came from out of no where and rudely implied that I put it back the blank name tag. She was igorant and extremely rude stating that I should not touch it and needed to request it. I was extremely upset at her mannerism and asked her was she in customer service business or a random person walking around the lounge. I asked the rude lady why would she accept my bag without a name tag for security purpose? She insist that I go sit down in the lounge instead. I replied absolutely not and that I will stand with by suitcase. After the transportation drove me to Hyatt Ziva, I went straight to customer relation, spoke with Kelcia Grant, she apologize on behalf of the issue. Called the lounge to follow up. Then she upgrade my room. She sold me her skills and I'm very grateful. Kelcia follow up with me once I receive my upgraded room. My experience was the best ever. I will be back again and again. Kelcia is amazing and needs to be recognize for representing Hyatt Ziva standard quality. To be honest I was very surprise of the manner that she handle my experience. Please promote this amazing employee to frontline manager position. Ms Grant understands customer service quality as well, Ms Grant understands the business of residue income that keep customers as myself returning back to Hyatt Ziva Resorts. I truly felt value. Thank you Ms Grant for excellence customer service . Nothing now.
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the customer service was amazing none at this time
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The room was not the most modern, some upgrades would be good but it was still comfy.
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Long wait for breakfast. The service while dining was terrible. Waited so long to get water. The people were very kind, but service was very slow.
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The property was beautiful and very clean I loved everything and the staff was great
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Beautiful property, so much to do and see. It’s safe and the staff are amazing Not much they we didn’t like. The bed is a little hard but nothing serious
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Room was clean and comfortable. Meals were very good. Staff was exceptionally friendly and helpful. The resort was beautiful and relaxing. Asked for a room close to family we were traveling with but that did not happen. Sometimes, the bars were out of things to make specific drinks.
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Food and cleanliness Staff could be more involved in hospitality
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Some of the rooms were older and needs remodeling
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Alcohol Only 6 restaurants. 5 of them requires reservations.
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Family accessible
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The beach area is a little small and closed off. Nice to sit and relax in, but would have enjoyed a more open beach area if it were possible, as there isn't room for beach games or watersports. Pools were absolutely beautiful, though a bit small.
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The jerk shack The bathroom, no detachable shower head
