Wingate by Wyndham Roseville/Detroit

Sorry I paid in advance! Tub was dirty, the entire placed smelled bad, my view was the cementary next door!

The toilet in our room overflowed, so we called for assistance and requested fresh towels. Maintenance arrived promptly and fixed the issue, but we received no assistance cleaning or mopping the flooded floor afterward. We ended up using our shower towels to soak up as much water as we could and then called again to request replacements. At that point, we were told there was no one available to bring towels to our room and that I would need to come get them myself. The staff provided damp pool towels for cleaning the floor and additional bath towels afterward. While I appreciate that the maintenance issue was addressed, the cleanup and guest service response could have been handled much better.

Cleaning

Cleanliness

There was mildew smell on the 1st floor and the carpet was puckered and worn. Kind of a walking hazard.

The hotel is in disrepair. There was a notice that the sprinkler system was not working properly. The third floor smelled TERRIBLY of marijuana. The pool was cloudy with clumps of hair littering the area and no available towels. The grout in the shower was moldy. The carpet on the main level, leading to the pool, was pulled up in several areas. There was an opened condom wrapper on the floor in our restroom. The beds were comfortable and linens clean. We were only staying one night so we didn’t complain but we’ll DEFINITELY not be staying here again.

the place was pretty dirty. there was maybe poop on the wall in the bathroom. there was gunk in the corners of all the rooms. saddest continental breakfast I've ever seen. would not recommend unless you had no other options.

Didn't care for the strong marijuana smell on main floor and halls continuous for both days we were there. No coffee maker in room as advertised. Hot water for tea was cold. Breakfast was terrible - no fruits(except oranges) or yogurt. Sausages were just fried Vienna canned sausages- gross. No EV charging stations nearby (knew that going in). Bathroom door was hard to open and close. Poor lighting to apply makeup. Didn't feel like a safe community for a walk.

Staff was friendly & helpful A few issues were resolved quickly .I used pool everyday to exercise very nice.- I was there Wed - Saturday - not many guests until Friday night It is an older hotel recently bought - owner is working on updating . He has several hotels BEDS were comfortable as was room

Advertised buffet breakfast but during g the week it was continental and the exact sale thing every day. Saturday and Sunday were the only days with eggs and sausage links.

Rip-off

Because of a family death couldn’t go called hotel and they told me they couldn’t do anything I would have to call hotel .com .did no answer too many things going on didn’t get to call back and cancel

Hotel is dated and dark….first room I was given, the beds weren’t made and the person at the desk wanted me to go with him to verify that they weren’t made. The second room had mold around the top of the tub

Everything was good.

Awful

There is no hit tub, the pool rules were not enforced, there was agroupof children i thunk about 8 of them screaming, jumping in the pool all under the age of 13 no supervision. It was very annoying and had to leave because of all the commotion and the screaming was literally hurting our ears. Talked to the staff and they did nothing. We walked down the hall to our room and walked through literally cob webs

Staff was rude, rooms were disgusting and smelled of mildew. Will never go back very disappointed

Hotels.com hasn't been much help trying to get my money back. I did not get what this hotel promised when I made my reservation. Not even close.

Hotel seems old and tired. Needs a refresh

Very clean!! Friendly staff will def be back