Sapa Grand Hills Hotel Apartments

Rooms are great and the bfast as well!

Bed, bath tub, breakfast , overall value for money None

honestly, i did not expect much from Sapa grand hills because of its cheap price. I was so shocked to see great service, clean facilities, complete amenities, and even housekeeping! Thank you sapa grand hills

Cleanliness

Spacious and very affordable

The staffs are friendly

Clean and spacious rooms but one has no window The staff don’t speak English

Far from the center. Uphill walk if you want to reach the center.

I had a very pleasant stay at Sapa Grand Hills Hotel. The room was spacious, giving plenty of space to relax and feel comfortable. The bed was very comfortable, which made for a good night’s sleep. I also really liked the room aesthetics—it was well-designed, modern, and visually pleasing. The hotel’s location is excellent, making it convenient to explore Sapa and access nearby attractions, restaurants, and shops. The only downside was the limited vegetarian options at breakfast. While the food that was available was fine, having a few more vegetarian-friendly choices would greatly improve the breakfast experience for guests who don’t eat meat.

Location. It was a frustrating experience. We left a bag with clothes on the floor and the bag disappeared. I told two employees about it and nothing was done. I hope hear from the hotel soon.

The breakfast was great and included in the price. Also has many variations of different foods. The location is close to the center of town can walk easily. The room is spacious as well with a nice tub and shower. The road is a little dangerous outside with big trucks and cars. However, I was disappointed that at checkout, we were suddenly charged for snacks we didn’t have. This happened right when we needed to leave quickly to catch our taxi to the bus station, which made the situation stressful and left a bad impression at the end of an otherwise pleasant stay. If the hotel improves transparency with billing, it would make the experience much better.

Helpful staff. Comfortable room with balcony and nice view. Simple breakfast.

Exceptional

The staff are excellent, and the accommodation is what we extended for another day with this hotel. and the food are great specially the receptionist she can speak English and very helpful thank you so much almost perfect I love everything about this hotel everything are good and this is what every tourist was asking for

Superb

It was a very nice experience, the kids loved de bath and the bed were very confy.

All was fine!

really clean, great value for money, big room, comfy bed, good shower, nice breakfast, friendly staff

Such a nice place to stay with family, big room we all can open our luggage and put it on the floor. Room is clean and nice. Got breakfast provide by hotel, nice tooo. Affordable price with good stay. ❤️❤️

It is located just outside the Sapa city center - less noise, and potentially able to avoid the jam in the city center when visiting villages to the south, but still near enough to walk to the city center. The staff were helpful in arranging transportation and tours for us, as well as helping to resolve any issues that arose, though it may depend on which staff. They agreed to pack breakfast for us for the day we had to leave early in the morning. Rooms had heater/air-conditioning, which was crucial in winter. The massage service was exceptionally good (the best we’ve had in Vietnam) and reasonably priced. The pillows were too flat. The sheets were a bit dirty. The safety deposit box needed to be reset/unlocked by the staff before it could be used.