World Golf Village Renaissance St. Augustine Resort

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I had a wonderful stay at this hotel. I stayed in Room 624 with a wonderful view of the pool and a great balcony. The attention from the staff was top notch. The check in was quick and easy. Front Desk staff were very friendly. I ordered room service and the food was not only delicious but arrived hot and didn’t disappoint. Special shout out to Carter at valet who made sure my car was always ready to go and also provided me with a bottle of water due to this summer heat! I will definitely be coming back as this is my go to hotel when I visit my family in St. Augustine!

Seems the ac was not working too well in our room. It wasn’t cooling.

Very good

Staff was very friendly and helpful, the overall feeling of the hotel was nice— wouldn’t be my first choice to stay at again, but it certainly wasn’t the worst.

Exceptional

Worst bed in a hotel I have ever slept in. My back was killing me. When I told employee working desk next morning, his response was all our beds are like that. Very disappointed.

Location - grounds and very clean rooms

While the hotel was beautiful my room was not clean. It was hair in my shower, on my toliet and all over the floor. As if housekeeping for got to wipe & clean the bathroom.

The hotel requires upgrades and renovations. Ever since the PGA Tour relocated, the hotel has seen incurred an impact to its structure, by not spending the funds to keep up its high level maintenance. The hotel is nice, but needs a lot of attention. The room was good and clean and service was excellent.

Room was not cleaned left towels and that’s it, there is a charge for parking ( Unbelievable) my room was 170.00 dollars a night did not include breakfast and internet, this place is on the downside. Would not recommend this place to my worst enemy.

Breakfast Bed was hard was put in room with no view was told they couldn’t do anything

The only thing was that there were little bugs on the carpet and one bit my dog; otherwise, everything was lovely.

Hotel is fine, unfortunately the overall vibe of the World Golf Village is tired.

Very nice hotel & very professional staff- reminds me of an Embassy Suites inside. The only issue was that the walls are not sound proof at all! I could hear the person in the room next to me coughing, just normal, coughing, anything crazy. You can hear toilets, flushing door, slamming people, talking in the hall holes, and parking lot noise. Other than not sleeping well, it was a nice place.

Nice stay. The staff was very friendly and helpful. The facility is clean but a little dated and could use a refresh.

Exceptional

A +++ very good

Golf was great and manager at hotel Jay was most helpful. Helped us with lost luggage. Thanks

We got a room with a view of the lake. Very nice, spacious, clean and confortable. The pool was clean, my family enjoy it. At the restaurant the server was awesome. The food delicious and the salted caramel cheesecake my favorite more than delicious!!!!