Towneplace Suites By Marriott San Jose Downtown

Clean room, staff very friendly and helpful, excellent!

I was disappointed by the reception team during my recent stay. Despite arriving with heavy luggage, not a single staff member offered to help or even acknowledged the struggle. A hotel’s front desk sets the tone for the entire experience, and unfortunately this one felt indifferent to guests’ basic needs. I hope management addresses this, as a little attentiveness goes a long way in hospitality.

Clean, great location, friendly staff.

Everything was perfect clean, calme. they just need to work more in the breakfast buffet

This is an excellent hotel, modern facilities, rooms are perfect for short or long term stays and the hotel is well located. The staff are outstanding, always willing to help. We have stayed a number of times while visiting family in San Jose and will be back.

The check in was absolutely convenient and easy. Beautiful hotel. Couldn’t find the location easily. We were in the 7th floor and all we heard was stomping and jumping from above the whole time we were there. Place needed a lot more cleaning and dusting.

Great breakfast, ice clean bedroom, great service

Everything was well maintained and clean

Excellent service, spacious and very clean studio, 10/10 everything

Most of the hotels ive been parking its free for costumers , n this one you have to pay 30 a day. Also usually they can call for a taxi, on this hotel no. i asked before i went in the guy say yes then when we were ready to leave, he said you need to do it download the uber app 😆😆. that was going to take longer so we decided to take the car 🙄. the food was expensive , the room was superr clean that was the only thing i liked. i got this hotel because of the reviews but my honest review i would not revommended.

Exceptional

Exceptional

Great hotel with a perfect location if you are going to the SAP Center. Wonderful, clean, and spacious rooms. The free continental breakfast was a wonderful added bonus!

I only stayed here one night. The place is great and it's just a short walk from SJ Civic. The room was really comfy and quiet. The lobby and rooftop are both great. We didn't get a chance to try their breakfast. There's a $30 charge for parking and we literally couldn't find any! We ended up parking in a spot where a bunch of construction stuff was piled up, so I'm taking off a star for that.

Superb

Excellent hotel, staff are most helpful. Rooms are maintained to s high standard. The breakfast is also a very good start to the day.

seeing you asked I thought the scrambled eggs were a little below par

Good Good Good Good Good

Good service and location

Great modern hotel, well designed rooms, wonderful amenities - gym being the highlight, courteous & helpful staff.