Hotel Paris

The price for the location. Everything is close by

Location Dirty, water dripping, cleanness, no bed sheets, no chairs, structural damage and cold.

Broken door knob when I got there no where to put your clothes cramped facility very hard to get there

??????????????????? The racist female attitude and th3 lieing by staff about the rate .itmdoubled for 2 nights without notice so i left

This hotel has a great location. Its Close to everything. And its cheap. And safe. I dont like that they change the rooms price on weekend. They make it expensive on weekend

The location of hotel and comfort of bed was fine but the bathroom wall was moldy and there was dust on windows and around room. Extremely noisy we could hear everything from hall and other rooms. Cleaner room

Good

i even can’t sleep so dirty

It's two blocks from the central plaza so has great location also it does have a bed in the room and hot water so that's something. Watch your credit card and make sure you don't double pay—because if you do Booking won't help you. I booked pay when you arrive but you needed a credit card to confirm. I've stayed at probably a few hundred hotels in my life and never had an issue with that but they immediately charged me the full amount. I only noticed because my card sends push updates. When pressed on the issue they said it was because "sometimes guests don't show up." Well okay and that's why you have my card details and in the booking process I agreed to a cancellation fee if I didn't show up? Luckily I got that notification and speak enough Spanish to advocate for myself so I didn't end up double charged, but Booking were zero help. When I submitted documentation the first time explaining I'd been charged in full and not just had a hold placed their response was to tell me hotels aren't supposed to do that and I pay when I arrive. The second time they followed up and sent me a reply stating they'd reached out to the hotel and any discrepancy in the amount I paid was due to the local taxes. In neither case did they address the actual issue—that the hotel had charged my card in full ahead of time for a pay when you arrive room and I only avoided paying a second time because of my CC and my Spanish. And I'm Level 3 in their loyalty program, which is supposed to come with a higher level of customer support. Also it's maybe the dirtiest and loudest hotel I've ever stayed at and the prices are about 50% higher than bottom level accommodation most places in Mexico, but obviously a place that breaks the contract you agreed to when you booked probably doesn't much about customer service—they just figure that as a cheap option near the central square people will keep booking.