Holiday Inn Express & Suites Santa Ana - Orange County by IHG

there are no coffee makers in the room. tey removed them. Check out was a pain as thre wasn't enought staff.

Passable

The breakfast was awesome! Location was the best too Bathroom floor was dirty.

The breakfast That we had to ask multiple times for amenities. And every time we spoke to staff at the front desk it seemed like we were inconveniencing them.

Good breakfast. Fast and easy check in.

Very clean room

Nice room, friendly reception, yummy breakfast with many options.

Very good

First let me say that the staff made up for the short falls of the hotel. If you are looking for a good night sleep this is not the hotel for you. There is no insulation in the rooms. We booked two different rooms and both sounded as if a window was open, note the windows are sealed shut so they cannot be opened. There is a main avenue in front of the hotel, which is very busy all day and night, if you stand on the sidewalk the noise from the street is just as loud standing in your room. We were on the eighth floor and it was like the window was wide open. All night traffic noise, sirens, delivery trucks beeping backing up, unloading cargo. This is in addition to noise in the hallways. Because of its location there is a lot of turn over, so there's always people with children coming in and out at all hours. The room is a room, the staff does it's best to keep everything clean just be aware that this hotel is starting to show its age. Also, there are no coffee makers in the room. They do have coffee in the lobby, you just have to come down and get it then go back to your room. If you want a hotel close to Disneyland, etc. that offer free breakfast with your room, this is the place for you. If you plan on doing any sleeping and are not a heavy sleeper or pasted out from whatever then find another place. Once last note, parking is tight, they have reduced spacing to fit more vehicles. If there's an event or lots of guess, good luck parking.

Always love the breakfast and that parking is free!

Superb

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I was very satisfied with my stay at this hotel and will stay here again next time I visit.

We like the complimentary breakfast, free parking and nicely equipped gym. The layout of the room are well designed. The towel in the room are a bit thin and stiff. The noise from the streets are a bit loud at night.

Excellent! All was wonderful!

Very excellent hotel

Room was clean bed was comforable staff fridndly. Very nice

I liked the clean room and unlimited coffee in the lobby.

Exceptional

I like that the property was clean and a good location. N/A