Quality Inn - Near Serenoa Golf Club

I left early because the hotel had a very bad odor that was throughout the hotel. I tried, but the hotel refused to reimburse me for the u

Roaches on my room

Breakfast is good

The check in instead of being with the person that was at the counter was at a panel with a virtual person which it had a bit of delay and look longer that if it was at the counter with the lady.Besides that the hallway had some smell of Idk what,not nice

My room was so noisy because ice machine in the corner, vent in bathroom doesnt work, when i check in i see two black hairs on the wall in bath, a/c made unusual noise, no microwave in breakfast holl

Nothing Smell, representative in kiosk suck really bad very unprofessional , inaccurate, if there is a deposit that need to be made put in the damn description or atleast mention it

Cuartos limpios camas cómodas todo bien

The rooms were "tired": bathroom/sink/faucets worked but not in the best shape. Furniture was old and minimal. Adequate, but old.

Rooms had no carpet and were clean. Breakfast was edible.

Muy sucio, huele feo y el baño tenía todas las baldosas levantadas

Really nice renovated room, great.free breakfast not far from the beach and was very quiet

La limpieza no es muy buena el hotel no tiene buen olor. Pero la habitación estaba bastante cómoda. El desayuno no estaba bueno no tenía muchas opciones. El chico del Front Desk muy atento. El aire enfriaba bien la habitación y el minibar funcionaba bien. Para pasar una o dos noches no está mal pero no es algo que repetiría.

Veey clean

Even though the front desk was staffed, I was told to use a kiosk to video chat with a remote representative instead of being checked in by the employee standing there. Why is a hotel, which is built on customer service, replacing local staff with a remote video check-in? That experience alone makes me think twice about staying at another Quality Inn. The hotel itself was in poor condition. The carpet was stained and coming apart, the walls were paper thin, and my non-smoking room smelled like stale cigarette smoke covered up with air freshener. There were also people hanging around the parking lot throughout my stay, which made the property feel less welcoming. There have been some updates, but that’s just lipstick on a pig. The experience was bad enough that I checked out a day early. I won’t be staying here again and would not recommend this location.

The check-in process on camera was terrible because we didn’t know if we were being recorded and raised many privacy concerns. Even though I liked the stay and the hotel room was clean and the linens were fresh, I would not come back and stay at any quality inn properties that have the same check in process.

Outdated in the hallways but inside the rooms were okay.

Breakfast

Nothing Terrible place to stay, roaches , strong mold smell

Awful . Too small. Inadequate choices. OJ asted like water. No bacon or english. Ending at 830 on weekend is too early. Beds were like rocks. Room had a smell. Frnt staff at checkin was inhospitable and had an annoyed and unfriendly disposition

Good