Residence Inn by Marriott Savannah Midtown

The rooms are starting to show some wear. Nothing horrible but it's noticeable. My biggest gripe is that the pool was closed the entire time we were there. I never would have booked this hotel if I had of known the pool was closed. Feel kinda ripped off.

Exceptional

Bad

The staff were excellent. But the property was old, the dishwasher and food disposal wasn’t working. The hotel is pet friendly, but the rooms don’t seem too prepared to be pet friendly. For example there are big gaps are holes between the mattress and the box frame, which I had to block used towels and blankets to make sure the pets don’t go in or get stuck.

The breakfast was a good one. Plenty of things the family liked. The lobby of the hotel is a bit small. The pool was closed during our stay.

The lobby of the hotel is a bit small. The pool was closed during our stay.

When checking in the staff was very dismissive. I paid and reserved for a king room but was given a queen. The entire first floor of the hotel smelled like mildew, when walking toward room 103 you could see a room they constantly had open full of storage. But the room exuded the mildew smell so strongly that you could smell it through the hallways and see while mold growing on the carpet in its doorway. I genuinely wish I had taken a picture to show other because we will never be coming back to this location. I've never had issues with a Marriot hotel and I never leave bad reviews but this place needs some heavy work and inspection.......

It was convenient to be in the midtown area and we enjoyed the ensuite kitchen When checking in the staff was very dismissive. I paid and reserved for a king room but was given a queen. The entire first floor of the hotel smelled like mildew, when walking toward room 103 you could see a room they constantly had open full of storage. But the room exuded the mildew smell so strongly that you could smell it through the hallways and see while mold growing on the carpet in its doorway. I genuinely wish I had taken a picture to show other because we will never be coming back to this location. I've never had issues with a Marriot hotel and I never leave bad reviews but this place needs some heavy work and inspection.......

Only issue we had was the pool was closed during our stay and our bedroom door didn't open very well. We had to fully push the door open bc it was kind stuck. When we closed the door we had to triple check each time bc it seemed like it was open. N next time we have to ask for a room with a bigger shower. It seems kinda small.

Location I had issues with the room upon check-in. Staff that helped me was wonderful but it was frustrating start. Also the pull out bed mattress was gross and so thin my girls had to sleep on the couch cushions

Nice appearance. Ease in parking. Nice pool. Grateful for the luggage carts. With easy access. Difficulty in accessing ice. Poor breakfast

Good

Love My stay enjoy every moment. I will be back. I’m telling you this place is the Real Deal.

Television in both rooms didn't work well. In fact, last year, I had to switch room due to the same issue. Such an inconvenience. Sofa are very low to the floor, and cushions are wore. Im over 55yrs. That wasn't comfortable sitting or getting up and down The staff was so professional the whole time.

Very good

Very good

The pool was extremely dirty. Very cloudy. Trash floating in the pool. You walk in and eyes begin to water and burn from the amount of chlorine. While they try to keep maintenance up. It’s an older building.

Bed was comfortable. The afternoon reception was friendly. The pool was extremely dirty. Very cloudy. Trash floating in the pool. You walk in and eyes begin to water and burn from the amount of chlorine. While they try to keep maintenance up. It’s an older building.

I really like the room layout and location.

The property is located in a good location-20-25 from the beach, outlets and downtown activities. Indoor pool was nice. Loved out room set up as we stayed in a private suite for six. The carpet had an odor- needs a good deep cleaning. The lights flickered in one of our bathrooms and we were locked out of our hotel room as the locks malfunctioned. My oldest daughter was able to get us in after we called maintenance. The breakfast was limited.