Days Inn by Wyndham Scranton PA

Best around

The stay was quick. The...

Nothing Broken ac, broken elevator, pool closed, room 1 had broken ac, room 2 felt dirty, bathroom had paint splatter on carpet, molding was dirty...tile hallways were dirty...we did not even stay. We left

Rough looking characters roaming shirtless outside and total pigsty inside. The whole place reeks of cigarette smoke. We could not risk staying- it was frightening and dangerous looking. Please refund my money

The location is very good, but the staff are not friendly. It's okay for just one night, but if you plan to stay longer, look for better options.

Bad

The stay was horrible, if it wasn’t for the fact of driving 5 hours after work with my 2 kids and having to be up and out by 630am the next morning I would of searched for another location. The bathroom shower and tub was filthy, the room felt damp and smelled moldy, there was vomit inbetween the bed and the center console that someone tried to clean that somehow made it worse. I was genuinely afraid to let my kids do anything but sleep, I checked out the next day. Definitely will never go back there again.

Breakfast needs to improve

Best

Friendly staff Hotel was run down. Pool out of order. Ice machine out of order. Got stuck briefly in faulty elevator. Had a roach in my room.

The staff are efficient, helpful, and friendly. My room did not have a microwave or mini fridge. Front desk moved me once to accommodate me.

Very poor

Nothing Where do I get started on this dump of a place???.... I strongly urge you to read this review as well as the other reviews and the owner responses to those reviews.... I, like most people, don't normally put too much faith in reviews, i normally like to make my own judgement, but you definitely NEED to listen to these reviews in regards to this place!!!! I have a case open with Wyndham Corporate and will also be calling in the local Health Department because this place needs to be shut down. Let me start by saying both me and my sister l, who rented rooms 8/7-8/9, are both diabetic and need a refrigerator for our medication. We put the request through booking.com well in advance and stated that it was for medical purposes. Every single hotel that we have ever stayed with , no matter where it was or what name brand the hotel was , they were always accommodating. Not this place. When I first checked in (I got there before my sister) I was told that the rooms were already assigned , and we couldn't have rooms adjoining... and then I was told that they aren't already assigned So I was struggling to see what the problem was as to why we couldn't get rooms together when we had gotten there just after check in began shortly before 4pm... It's not like we got there late at night and all of the other rooms we're taken. And then we were told that there weren't two rooms together that had refrigerators in both rooms and I asked why the refrigerators just couldn't be moved like they are at other hotels since they're not full size refrigerators by any means. To which I was told that the maintenance guy was already gone , and he wasn't going to lift it by himself ( the front desk guy Arnaldo Camacho). My husband stated that he would have no problem moving the refrigerator. Then Arnaldos story changed again and said he had to text the owner and the maintenance guy didn't leave and could do it anyway....

Customer service was awful. Unclean sheets. Security door downstairs was repeatedly propped open to the outside. Brought concerns to the front desk who was not helpful. Was told I had to share a fridge with adjoining room when it was needed for medical reasons. 0/10 would not recommend. Spend a few extra dollars and go somewhere safer and cleaner.

Clean , like the Moon Tavern,like the quieter location Pool wasn’t working. Breakfast choice was poor. No coffee maker in room. No fridge

I stayed in room 208. The walls had crayon marking all over, i killed 2 roaches in my room. The air conditioning was cutting on and off all night. The baseboards look like they haven't been cleaned since the place first opened. Pool was not in service. All management had to say was "I'll look into it" I stayed in room 208. The walls had crayon marking an over, i killed 2 roaches in my room. The air conditioning was cutting on and off all night. The baseboards look like they haven't been cleaned since the place first opened. Pool was not in service. All management had to sav was "I'll look into it"

Pleasant

The room was fine as usual. We've stayed here at least 20 times & we truly have no complaints about the room. Traveled with my son to our annual family reunion & we always stay here at the Days Inn. As a result, we do look forward to making use of their pool. Unfortunately, on our weekend, the pool was closed due to cleaning & sanitizing, so that was disappointing for us both. Normally, we're late sleepers when on vacation, but the day of the reunion, we left our room at 9 am. However, I guess that still wasn't early enough as the cleaning svc didn't make it to our room that day. My son took a shower before we left for the reunion & wanted to shampoo his hair. Unfortunately, the bottle of shampoo that is anchored to the wall was completely empty. Also, we don't care for the new TV svc that they switched over to a yr or 2 ago.

Bad

Exceptional