HOTEL SITA GRAND

Very worest hotel he reseption guy is saying booking is cancelled he asking extra 1000rupees and he guy is taking is over

Exceptional

Worst place, rude behaviour Rude and unethical behaviour of staff

Poor

This the worst experience i have ever had in my life. The hotel staff takes extra money from me for giving keys. The behaviour of the staff was hilarious. The quality of rooms was worst. There is a lot to say but not have enough time and space. Everything could have been better. Its a worst experience.

Nothing Everything

Extra charges, bad smell, unclean, dirty everywhere

Good

r I had Booked hotel sita grand Shamshabad and at the time of check in I was denied to do check in they demanded for extra money and when I called customer care they were not talking to customer care guy properly and giving wrong info they said no tarif issue from their end they told representative that issue wid my id and it doesn’t match but actually they didn’t check my id and just denied checheckin and asked for extra money n Dey said at end that they don’t have room in few mins they lied ur rep Booked Ritesh grand den and when reached door was closed n very unprofessional guy said that he can’t open the door infront of my face and door was closed I felt like and road side Romeo at night I rushed all night but didn’t get any help from you or any other room so plz remove these two properties from oyo r I had Booked hotel sita grand Shamshabad and at the time of check in I was denied to do check in they demanded for extra money and when I called customer care they were not talking to customer care guy properly and giving wrong info they said no tarif issue from their end they told representative that issue wid my id and it doesn’t match but actually they didn’t check my id and just denied checheckin and asked for extra money n Dey said at end that they don’t have room in few mins they lied ur rep Booked Ritesh grand den and when reached door was closed n very unprofessional guy said that he can’t open the door infront of my face and door was closed I felt like and road side Romeo at night I rushed all night but didn’t get any help from you or any other room so plz remove these two properties from oyo

The hotel didn't allow me to stay there as per the booking

Bad

I had a frustrating experience recently when both hotel managements denied check-in despite me having paid the full amount online. Let me explain the entire scenario: Initially, I booked and paid for a room at SITA GRAND through Booking.com. I arrived at the hotel around 11 am after taking a taxi from the airport for check-in. Unfortunately, the hotel management refused check-in, stating they do not accept online payments via booking.com. I contacted Booking.com customer care and explained the situation Despite multiple attempts, they were unable to reach the hotel management. Consequently, Booking.com offered to shift my booking to OY0 RITESH GRAND, located 1.3 km away from SITA GRAND. Before agreeing to this, I specifically asked the Booking.com agent if they had confirmed with OYO RITESH GRAND whether they accepted online payments via booking.com. The agent assured me they had verified and confirmed this. Based on their assurance, around 11:30 pm, I took another taxi to OYO RITESH GRAND, paying approximately Rs. 200 for the ride. However, upon reaching there, the hotel management also denied check-in, citing the same reason of not accepting online payments via booking.com This experience was both surprising and frustrating, especially after confirming with Booking.com.Searching for accommodation at midnight based on Booking. com's confirmation was a terrible ordeal. I request appropriate action be taken regarding this incident. It seems several hotels in Hyderabad are rejecting online bookings through 0Y0, causing inconvenience and emotional distress to customers I urge for a thorough investigation into this issue to ensure it does not recur for me or other customers. It appears there may be a disconnect between Booking.com and the hotels regarding payment acceptance policies. This issue needs to be addressed promptly to prevent similar occurrences in the future Delivered I had a frustrating experience recently when both hotel managements denied check-in despite me having paid the full amount online. Let me explain the entire scenario: Initially, I booked and paid for a room at SITA GRAND through Booking.com. I arrived at the hotel around 11 am after taking a taxi from the airport for check-in. Unfortunately, the hotel management refused check-in, stating they do not accept online payments via booking.com. I contacted Booking.com customer care and explained the situation Despite multiple attempts, they were unable to reach the hotel management. Consequently, Booking.com offered to shift my booking to OY0 RITESH GRAND, located 1.3 km away from SITA GRAND. Before agreeing to this, I specifically asked the Booking.com agent if they had confirmed with OYO RITESH GRAND whether they accepted online payments via booking.com. The agent assured me they had verified and confirmed this. Based on their assurance, around 11:30 pm, I took another taxi to OYO RITESH GRAND, paying approximately Rs. 200 for the ride. However, upon reaching there, the hotel management also denied check-in, citing the same reason of not accepting online payments via booking.com This experience was both surprising and frustrating, especially after confirming with Booking.com.Searching for accommodation at midnight based on Booking. com's confirmation was a terrible ordeal. I request appropriate action be taken regarding this incident. It seems several hotels in Hyderabad are rejecting online bookings through 0Y0, causing inconvenience and emotional distress to customers I urge for a thorough investigation into this issue to ensure it does not recur for me or other customers. It appears there may be a disconnect between Booking.com and the hotels regarding payment acceptance policies. This issue needs to be addressed promptly to prevent similar occurrences in the future Delivered

Passable

Bad

The management declined to provide accommodation due to low pricing. My money was not returned I was denied accommodation even though I booked well in advance citing the low pricing of the room. Is it my fault . Please return my advance

Nothing all bad and poor service I don’t recommend at all guys Nothing all bad, and for the marketing show low rates but when we visit canceled everything and goes through separate rate OYO you should work on this

Nothing worst hotel They dint gave us room they will not accept online booking and I already did partial payment they dint refund my amount.

Location close to airport was the only good thing about this place They were demanding way more than the booking price, first room AC didn't work then the 2nd room the TV has a broken screen.

Neat and clean rooms

Good Rooms super stay nice view