Novotel Shanghai Hongqiao Hotel
About Novotel Shanghai Hongqiao Hotel
Novotel Shanghai Hongqiao provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi and shuttle amenities for your ease in navigating around Shanghai. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, bottled water, instant coffee and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Novotel Shanghai Hongqiao as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Novotel Shanghai Hongqiao. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel.Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Good and clean
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Good Breakfast with lot of options. WIFI
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Everything in the hotel is spacious, pleasing to the eye and very clean and tidy. Very good breakfast, alot of variety should cater for most guests. Some staff, not all, pretty poor level of speaking English. Since quite alot of international guests when I was there, this should still be improved. There is a nice bar and lounge area next to the lobby, but the bar opening hours unclear and restricted, closed early. WiFi cut out and unstable in the room, but for most part it's ok.
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Breakfast was good! Best variety! Staff are polite and well trained, very helpful. Tea was great! Location superb! I do not like the slightly transparent bathroom and no-lock bathroom door. Room temperature is also a bit warm
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Breakfast was good. Great location. Nice & helpful staff! Aircon was broken
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Breakfast was absolutely the highlight of our stay! The spread was impressive — with a wide and diverse variety of options that catered to different tastes. Whether you're into local flavors or international dishes, there's something for everyone. We never left the table hungry! The welcome tea was a lovely touch that instantly made us feel at home — honestly one of the best we've had! A special mention goes to the staff — they were exceptionally helpful and always went out of their way to make sure guests felt welcome and attended to. They even helped us in booking taxis and they are helpful in every way. Their warm service truly made a difference. The location is also a huge plus — very strategic and conveniently close to a mall, making it easy to shop, dine, or explore without having to travel far. Overall, a wonderful experience and we'd definitely recommend it! ⭐⭐⭐⭐⭐ The only minor drawbacks during our stay were a couple of hiccups that are worth mentioning. The aircon was broken and the room temperature was a bit on the warm side, which made it slightly uncomfortable esp when sleeping. It would be great if the cooling system could be improved or given more control to guests. We also encountered a small issue with our booking — our initial reservation wasn't reflected in their system upon check-in, which required us to re-book on the spot and cancel the previous one. It was a bit of an inconvenience, especially after a long trip. That said, the staff handled everything with grace and professionalism, and aside from these minor concerns, the overall experience was still exceptional and well worth it!
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GOOD LOCATION
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Not Applicable
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Breakfast quality is very good, so many varieties for vegetarian also, staff is very good and cooperative. you can add Indian snacks also in breakfast. internet connection is slow.
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Place very good
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wifi is no good at all
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reception, cleanliness and location. no food after 9:30 PM
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bed and pillow was like home. next to swedish mall with lots of restaurants and international and local brands. there was a strange pilar in the room. it took up a big space and i was worried i would accidentally walk into it and hit my head!
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Very close to the metro station No Indian restaurants near this hotel
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The location is good and convenient The staff are quite helpful
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Superb
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Good location with a newly opened mall nearby. Room is spacious. Enjoyed the robot delivery for food orders check-in was delayed—arrived after 1 PM but still waited 30 minutes for the room. The front desk promised an upgrade to executive level, but it didn’t happen. The cleaning team was way too loud every morning after 8am, really hard to sleep for someone with the time difference and had to sleep in.
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Location spacious room quite clean Room wasn’t ready by check in time Staff didn’t upgrade the room as they promised Cleaning team was really loud every morning before 8am
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Superb
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Very good
