维也纳国际酒店上海浦东国际机场店

Location and everything was perfect

all was good. hotel was a nice surprise. would stay there again a bit of a communication problem, not many of the staff could speak English. the hotel was to far from the main city's attractions.

Free shuttle bus, unfortunately we missed the free breakfast due to timing. The bed was comfortable. No food at the hotel, so for a long stop over it's not good.

Free shuttle to Disneyland and to the airport was very convenient. The room was clean. Staff was friendly and helpful. The room didn’t have a proper window, there was one but it wasn’t facing into some kind of a shaft so it didn’t provide any natural light. We didn’t check for this beforehand. The breakfast was a bit disappointing. The only coffee machine they had was broken during our stay.

Room was good. But there was no amenities (Tea bags, sugar, water etc.). No wifi was working at the hotel. Satff don't understand english even a little bit. low amenities at the room.

Excellent facility, Polite and cooperative staff, There is no any pure vegitarian Breakfast available.

Nothing You CANNOT use the free shuttle for airport pick up because it has to be booked ahead of time and every time I tried to call they said they didn’t speak English. No one spoke English during check in and they were frankly just rude. The only nice person was the bell check man and I unfortunately didn’t get his name. The shuttle bus driver to Disney was absolutely so rude and had the nasty attitude I have ever experienced.

Nothing ?

shuttle bus for Pudong airport!

Shuttel service After so many reminders I have still not received my invoice

Breakfast Nothing

Bed was not fixed

Big loud noise when car is passing and won’t sleep well

IT was near the airport. The Shuttle bus was not available as we reached after 2 am. It would have helped if the shuttle bus were available.

Not a lot.. Unfortunately the staff, especially on reception, were super rude. I tried to translate on my app, and they waved their hands to get rid of me. I have never had such rude receptionist. The room was filthy, I don’t think the floor has ever been washed. We took photos of the cockroaches. We couldn’t wait to leave.

Good

Clean, breakfast was good, convenient location, free airport shuttle (20min to airport)

Proximity to the airport, clean rooms, comfy beds, good coffee, and price is acceptable for a layover stay. The walls are very thin, so you hear every noise from the room next to you, making it hard to fall asleep especially if someone has TV on and the windows are not closing tight, so you hear all the extremely loud trucks and cars that pass by all night. Breakfast food didn't look very fresh nor appetizing.

Exceptional

Location, though very near to PVG, is an industrial zone. A small restaurant 30mts outside, but not so appealing. Foodstuff available at shop accessible from hotel, instant noodles and other delicacies available. Yet, no restaurant. Careful touch the early take-away breakfast bag, at 4:00am Great team, welcoming and professional The door is not shielding enough the noise from corridor. With a wake-up at 3:00 in the morning and a "do not disturb" sign outside door, nobody care to lower voice or not slamming doors nearby. Shuttle bus organization a bit chaotic. Guests were more than small bus capacity, driver directing the access in Chinese only. I was obliged to grab my suitcase inside to be sure having it with me, then travel to PVG flawless.