Garden Inn & Extended Stay Shepherdsville / Louisville

Convenient

It was cheap and convenient to where I was going! First off i noticed the burns in the bed covers. And the nasty window curtains but I was just here to sleep and leave. Luckily i bring my own blanket and pillow. I checked for bed bugs instantly. I went to put my food i doordashed in the fridge and it was covered in mold. I went to check the door was fully locked and noticed the peep hole was just a drilled hole straight thru. Like you can equally see in what you see out. What was i to do at midnight?

I didn’t stay in this hotel I don’t like anything about this place the employee that was there tried to charge me more for the deposit then what the email said it was going to be. So now I’m trying to get a refund

Needs major maintenance and upkeep.

Bad

Parking was safe and in front door. Staff was awesome. Room was good. It was the price that made me book the room. I would stay again.

It smelled like smoke even though we had a non-smoking room. We had stained sheets and towels. The lady at the front desk was nice.

It was revolting. It looked as though it was last cleaned in 1996. Our bathtub had a dead and decaying mouse in it & there were phallic symbols on nearly every hotel window. Our hotel was entered by staff in our absence, Horrendous invasion of privacy.

Room was pretty clean had a like closed up smell. Kinda musky. Parking was good. Didnt get the breakfast

I asked to use the rest room and was told they do not have one. The utility room door was open and it was completely filthy. The lobby furniture was dirty and the service was worse. I complained immediately to Expedia but nothing was done. DO NOT BOOK HERE!

Key card didn’t work. Toilet wouldn’t flush. Towels were dirty. Old wash cloth hanging from the shower. Dirt and hair in the bathroom.

Absolutely NOTHONG It was nasty, filthy. Dust so thick you could write your name in it. Mold in the refrigerator that mind you did not work. Bath matt was dirty. Room so small that there was 2 feet between the bed and table. A kitchen chair that could not even fit between them. Breakfast consists of a bagel with either cream cheese or grape jelly. That was it nothing else. I will sleep in my car before going back there. Don't let the name fool you. Garden Inn yell right. Awful, never again.

Do not recommend, very dirty and very old everything.

Should have just slept in the car at walmart.

Stay away. Check in clerk was very nice but went downhill quickly. Place is a dump. Towels were stained and dirty. Toilet wouldn’t flush. No hot water in the shower.

Only thing available for zach Bryan concert way way over priced. Toilet wobbled almost got bucked off. Smelt like aunt Tammy’s trailer who smokes nothing but pall malls all day long. Fridge didn’t work. Old tape on towels. Questionabl holes in the door Hoping for antibiotics to cure whatever we caught there. Tried to tell ourselves we were on naked and afraid and were happy to havethese “amenities”. Get your tetanus and pray before booking…, on second thought get updated on all your vaccines and have them pay you to stay here!

The whole complex is run down. The bed sheet had a large stain on it. The toilet was not secured to the floor and rocked back and forth. The staff did not seem to care about our concerns. Will never stay there again

Easy on easy off interstate Sat behind an old restaurant which has been closed down

Sat behind an old restaurant which has been closed down

Horrible. Dirty and wife broke out when she laid down on bed. Did not stay there. I put in for refund and 3 days later still haven’t heard back about it. Never stay there.