Hampton Inn Suites Smithfield

There was some damage to the room - torn carpet, frayed in other places, damaged furniture. Also, for reasons unknown to me, it didn't matter which handle on the sinks I turned, hot water was coming from the faucets. Couldn't get any cold water. Also the pool was closed for the duration of our stay there which was a bit disappointing.

Clean Room and Friendly Helpful staff

We stayed here last minute! I was happy with our choice. Staff was helpful and our room was clean .Very accommodating, safe, and spacious enough for 2 people staying overnight. It came with free breakfast. It did not have a big selection but it was fine. There are stores and fast food joints close by. They have a gym and pool but unfortunately the pool wasnt open. Overall our stay was good!

Exceptional

Great location and very clean

The staff was exceptional. Rhonda and Marcia assisted us in ways that we didn’t even think about before hand. My 96 yo mother was with us and when I called to ask to extend our stay Rhonda suggested a toilet riser and shower chair. These were exactly what we needed to add comfort to our stay. The maid was courteous as well. Not a thing.

Booked due to the location had an indoor pool. We had kids on the trip and the plan was to spend the afternoon swimming eve. If it rained. Pool listed on booking.com. showed up and was informed no pool. It had been shut down for awhile. Made for a long afternoon with some unhappy kids.

The price was a little to expensive

The pressure valve was broke so the water was scalding or ice cold, coffee maker was broke, the juice maker was broke. The coffee maker in the room was missing the coffee pot. The pool was broke which was why we went there !!! The furniture was was all chipped. The rug had a big stain. The tub was stained and dirty. The breakfast food was good.

The room was clean and comfortable, staff was friendly and helpful, breakfast was satisfactory and coffee was was good. Hotel property appears to be very secure and well lit. This is the quietest hotel I have ever stayed in! The plumbing, no cold water at the lavatory only hot, faucet was to short for sink and loose, shower drained slowly. They need a plumbing remodel!

Exterior was well kept and the entrance was very nice. Close to Food lion which is convenient. The rooms were outdated and honestly pretty nasty. There were stains on the carpet, broken shower tiles, lamps did not work and several other maintenance issues throughout the room. The biggest disappointment was the pool situation. We specifically booked this hotel because it advertised having a pool for the kids. When we arrived, we were told they no longer had one. The kids were devastated since that was the main reason we chose this hotel. When we asked if there could be any kind of discount or accommodation since the hotel was falsely advertised, we were simply told no. We didn’t even receive an apology. Overall, very disappointing experience.

The shower head produced a stinging ,pinpoint spay of water. Breakfast was fair, oatmeal watery, coffee in lobby not kitchen area, standard white and wheat bread and everything bagels (I am not a fan of garlic for breakfast). Was asked by breakfast room staff to wait 5 minutes or so as tray of eggs and sausage were empty and were cooking.

The locations was around everything yet secluded, which was nice for parking and silence. It was easy to navigate too! Everyone was so nice! This has nothing to do with the Hampton inn but we did have a a little disturbance when a family with kids got to the room two doors down. The children were running up and down the hall at 2am.

Very good

Exceptional

The property needs a good cleaning and renovation. Very dated and disappointing for a Hampton Inn, especially due to the high cost of staying there. Will not return

all was perfect

The indoor pool was closed our entire stay

It was clean The indoor pool was closed our entire stay

The hotel was so quiet! We slept so well! It was great!