Meg Lozenetz Hotel

The lobby reeks of cigarettes. When we arrived there were people actively smoking indoors, in the lobby bar. The smell is absolutely everywhere. Would not recommend if you have kids.

The rooms were spacious and the bed comfortable. The AC worked properly and the neighbourhood is calm, so you don’t have too much noise around at night. The staff was attentive and accomodated our requests. Small caveat was that upon arrival we didn’t have a new set of toilet paper in the bathroom and had to ask for one in reception. Sometimes the main hall might feel a bit stuffy, but this maybe depends on the season.

Location and parking

Very comfortable, great location, clan and quiet. All fine!

I was there for a short night with late check in but they arranged a person to give me the key so I would say the staff I very helpful. Nothing that made me an impression

Old hotel, smells funny and not very clean. Unlike their oublication, they do not have parking available on site.

Smoking smell

I booked a large room (around 30 m²) with a sofa, but upon arrival I was given a much smaller room, no more than 20 m², with only a bed. The hotel appeared almost empty, yet I was told that the larger rooms were occupied, which did not match the situation on site. Another issue was the service. Breakfast was not provided, although I distinctly remember booking a rate that included it. This was neither clarified nor compensated. In addition, there was a visible water leakage near the heater by the window. I reported it, but the issue was ignored and not addressed during my stay.

very nice hotel situated at lozenets a couple metro stations from Serdica. Very friendly stuff , quiet hotelI will visit again

The bar was not staffed most of the time. There is a restaurant right near the hotel, it was closed for renovation, but I imagine that the hotel may become more noisy when it opens.

Polite and friendly staff. Location and surrenderings, neighborhood. Good size rooms. Looks clean. Need to be renovated.

Location, interior design, room size, bed quality Persistent cigarette smell in the lobby and staircase. Front door being locked most of the time

Door in bathroom was not closing

Staff smoked in the lobby, which didn't make it into the room, but could be smelled outside the room. It's something we Americans aren't used to.

great room and location, loved the bathtub it was bigger than expected

It was the second time we have stayed at the hotel, and if it absolutely first rate; wonderful staff, great rooms, easy access to the Metro, and just across the street from a good shopping centre. All in all, it is a perfect stop...

Central location. The room was big enough, with sofa, balcony, comfortable bed. The bar downstairs could be open more early. It opens at 8:30 which is not early enough for people who wake up early and want to take coffee.

Not. Good

They collected extra money from us.

Exceptional