Red Roof Inn Southfield

This service is very important to carry the big boxes and suitcases.

Poor staff. Room smelled like something died and they tried cleaning it with bleach and that made the smell very potent. We left since they didn't have any other room

Check in and check out went well. I had read some reviews and hoped for the best. There wasn't any bugs except for a dead beetle by the bed. It could have been swept better, but it was better than I actually expected. Something that I believe that they could have done was actually cleaned my room while I was out for the day. I left before 9am. I thought I would have clean towels at least, but nothing was done. I stayed 2 nights.

Clean, comfortable and efficient, although amenities were fairly minimal, which was consistent with the relatively low price. No complaints.

The only elevator in the hotel was being maintenance the entire weekend while I was there.

Went there and told me all rooms were booked even though I have a reservation.

Rooms are really nice and prices really good

Site showed room with 2 king beds which doesn’t exist at that hotel at night the elevator was down and I had to get my handicapped parents up 3 flights of stairs There were ants everywhere a bunch of little ants you can’t leave anything out

I did not like anything about this hotel! I didn’t know people actually lived at the hotel or I would have definitely not booked worst experience ever. There was no breakfast like they said there was on the website. It was a mess hallway stink rooms were barely clean. Night shift staff was rude, krista at night was rude, there was a guy at night who was rude as well. They just wasn’t happy didn’t seem like they wanted to be at work. The lady Krista called me while I was on my way coming from Indianapolis, Indiana to let me know that the double bedroom I booked was no longer available and did I want to cancel my reservation as I proceeded to tell her no let me call my friend to see what she wanted to do Krista told me I had until 8 o’clock to make a decision or she’ll cancel my reservation. Why do I have an hour to decide what I wanna do? It was a mess once I got to the hotel. She didn’t told me. Oh well I do have a two bed available. I honestly think she had the room available the whole time.

The manager said he was going to keep my deposit because I state I didn’t trust him and his staff. I’m now waiting on an investigation from a dispute. He has a major problem with women. I’m not a regular. I never stayed at that establishment.

Poor

The room itself was clean but there was a kitchenette with out any dishes, silverware, soap etc. The elevator didn’t work. I had to climb the stairs to the third floor and the back door didn’t lock. Anyone could walk in. It was also a smell in the hallways.

No continental breakfast as advertised. Elevator was down the first day. Trash and broke down cars in lot. Unclean sheets. Inconaiatently available front desk staff to address needs.

The location to our events. No continental breakfast as advertised. Elevator was down the first day. Trash and broke down cars in lot. Unclean sheets. Inconaiatently available front desk staff to address needs.

Everything is perfect

Staff were fine There was God knows what I’m the walls and it smelled of smoke which got into my clothes

You get what you pay for! On the outside the Red Roof Inn looks good but on the inside it lacks basics. Big room, but no where to put luggage except on the floor. My TV remote didn’t work and the replacement lacked a way to access the channel guide. No in room coffee and if you’re up before nine you probably won’t find it in the lobby.

Enjoyed staying here with my family

Exceptional

I book here a lot, the rooms are always clean .