Red Roof Inn Houston – Spring North

Excellent condition and the customer service is above and beyond! Management by a sweetheart Indian Background younger lady! I will take her to work at my hotel if she could; big potential to grow!????????The wifi is one of the best I ever I could get around cuz I do 3 daily lives streams! And my job environment requires the best connection possible!5*****+++++TuankS all your team!! Blessings ?? None; everything alright;;

BEST WIFI connection Hotel Excellent condition and the customer service is above and beyond! Management by a sweetheart Indian Background younger lady! I will take her to work at my hotel if she could; big potential to grow! None; everything alright;;

Superb

The check in was horrible. Doors were locked and couldn’t get in. Then a lady came to help and it took forever to check in because she kept dealing with her toddler. So unprofessional. Water pressure was non existent. Gaps around the door so cool air escaped. Bed was hard as a rock. I used Orbitz points to pay for this. Can I get a refund?

Close to interstate. No elevator. I had to drag suitcases up 2 flights of stairs at 60 years old. No breakfast offered.

Very good

Roaches were the problem

My stay was rather scary here. There was a gap/hole in the corner of the exterior door big enough that any kind of reptile or varmint could easily enter.

The door had a gap to outside. The walls weren't very clean.

The price was good. The staff was nice. The bed was very clean. The door had a gap to outside. The walls weren't very clean.

Exceptional

Exceptional

Got to the hotel, broken glass was in multiple places and area did not look safe. Dull paint job and my girlfriend was approached by a guest that made her feel very unsafe. Room smelled like smoke as well. We decided to not stay at the hotel as the guest that approached her and wouldn’t leave her alone watched where our room and car were. So we went to the front desk to ask about modifying or cancelling our reservation. Person at the front desk kept interrupting us saying things like “I can’t help you” and “no refunds”, even when i suggested calling hotels.com. He repeatedly insisted that there was nothing that could be done even with the cancellation warranty I had purchased. We left the hotel a couple of hours after getting there and stayed at a different hotel. Cost roughly $190 for 2 nights and got no refund

Nothing Homeless crash pad. Noisy. Generally dangerous and scary.

The rooms don't look as nice as the photos. There was a chunk torn out of the sofa in our room, so we could only sit on one side. This is a dog-friendly hotel, so you hear a lot of yelling at the pets. Other than that, it was good if you are looking for some place to crash for 1 night.

Good

To this day, they fight me on a refund.

Will not book again

Loud Dirty Missing door handles Check in was ridiculous

Exceptional