Marriott St. Louis West

Superb

Difficult to get to this property, but very nice accommodations. Helpful staff at front desk, and nice the bar was open until midnight, as well as room service late. Very nice property!

Great stay

Room was filthy! Like wow! Just unacceptable.

After our 1 night stay in a awful near by hotel we asked for a refund and came to marriott, thank God for the comfortable bed, friendly staff and clean safe seeming environment. We actually got some sleep after driving 17 hours total in less than 2 days.

Excellent stay

Outdoor pool was nice Bathroom was inside the fitness center

Comfort & location was very good.

Great Experience. Breakfast was awsome.

Exceptional

everything

Old building. Toilet didn’t really flush well and the shower wasn’t properly cleaned.

Great service, clean rooms

breakfast was great

The property is in a relatively secluded location nested in a business park, which is nice. We found the staff to be helpful and courteous. The rooms were outdated, and we had only a few sheets of toilet paper when we checked into our room, as well as only one trash can that was by the window. Should you need to dispose of anything from the bathroom, you have to walk it all the way out of the bathroom to the desk. The rooms have shared doorways for families, which presented two issues for us: the guest next door was up until 5am watching TV loudly and conversating, to which we could pretty much hear all of, and the guest was smoking in their room, which seeped through the shared door. We weren't particularly thrilled with smelling cigarette smoke throughout the night; after telling the front desk, they were friendly but said they would let the manager know in the morning. That unfortunately doesn't do a ton to help us during our one night stay, but again, I don't know what they personally would have done. It appeared the manager was standing and chatting at the checkout the next morning, and it may have been nice if they had spoken with us about the stay, but alas. This hotel could be solid with an update, attention to detail and some type of policy in place to ensure guests are taken care of.

A/C didn’t work in the room. We asked front to fix it. My daughter ended up fixing it. The maids service was lacking. We didn’t get the room we booked. We booked a suite and we got a regular room.

Overall property was in great location and staff was good-especially wait staff at bar and restaurant. Concierge amenities closed on weekends so please be aware when booking this. The water smelled of sulfur when coming out of faucet.

Did not get to use the pool

The pool is not open yet

Awesome