Members-only rates
3.6 / 5 Great

Verwood Hotel & Serviced Residence

Verwood Hotel & Serviced Residence
Verwood Hotel & Serviced Residence – Surabaja, ID
Verwood Hotel & Serviced Residence – Surabaja, ID
Check in 2:00 PM
Check out 12:00 PM

About Verwood Hotel & Serviced Residence

At Verwood Hotel and Serviced Residence, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking.Discover the wonders of Surabaya with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Verwood Hotel and Serviced Residence.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Verwood Hotel and Serviced Residence also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Verwood Hotel and Serviced Residence, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Verwood Hotel and Serviced Residence, catering to your unique requirements is our priority. Guests with particular dietary preferences can choose from an assortment of dishes, featuring kosher and halal choices among other options. An evening spent at serviced apartment's bar can offer as much enjoyment as venturing out with your fellow travelers. At Verwood Hotel and Serviced Residence, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, spa and sauna for ultimate relaxation.At Verwood Hotel and Serviced Residence, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the serviced apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat. License Number(s): 55112

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

3.6 / 5
Great 136 reviews
  • Engine customer Apr 2025

    The food The first rooms we had were dirty

  • Engine customer Jan 2025

    Very good

  • Engine customer Nov 2024

    buftub need to change

  • Engine customer May 2024

    Exceptional

  • Engine customer Apr 2024

    The staff are friendly and have a good location The air-con has not been working well for the past 2 years and this visit remained the same. Don't waste time. Look for other hotels. Booking.com will never show this review as I don't find any individual reviews at all.

  • Engine customer Feb 2024

    Location Old, noisy aircon, unclean. Low attention to details. Pictures a bit misleading.

  • Engine customer Nov 2023

    Helpful, friendly staff who agreed to refund the remainder of my stay after I decided to move out early because hotel was so disappointing. Comfortable room with TV accessible for HDMI. Lukewarm water in bathtub, the reason I booked in the first place. Property is miles from the nearest convenience store and restaurants, and most nights the restaurant in the hotel was closed, so you can only eat food on a low table in the smoke-filled bar. There is no shop in the hotel, so even drinking water must be delivered by taxi.

  • Engine customer Oct 2023

    Disappointing

  • Engine customer Jun 2023

    Exceptional

  • Engine customer Feb 2023

    Good

  • Engine customer Jan 2023

    Disappointing

  • Engine customer Dec 2022

    Very good

  • Engine customer Sep 2022

    Exceptional

  • Engine customer Sep 2022

    cleanliness and the interior

  • Engine customer Aug 2022

    Good

  • Engine customer Jun 2022

    The location was good, the staff were friendly and helpful, the internet connection was decent and the room was clean. I also used the laundry service and I was happy with it. I cannot and should not complain for the price, which was of great value for what I got. Breakfast was way below average. Also, although the room was clean, the age of the furniture and mostly the bathroom made me feel a little uncomfortable. I used the restaurant and the laundry service. I was denied to charge either to my room and pay at the time of checkout. Instead, I had to have cash on me to pay on the spot. Especially for the laundry service, my clothes were not delivered until after I returned to my room late at night (after 10pm), just so that I would pay upon delivery. As I was leaving the following day early in the morning, I got a little stressed when I returned to my room and saw that my clothes were not delivered yet. In the end, there was no problem, but I thought it was weird not to be able to charge to the room.

  • Engine customer Dec 2021

    Room is so wide The Bathroom

  • Engine customer Sep 2021

    Superb

  • Engine customer Jul 2021

    Very good

Frequently asked questions about Verwood Hotel & Serviced Residence

Does Verwood Hotel & Serviced Residence have free Wi-Fi?
Yes, Verwood Hotel & Serviced Residence offers free Wi-Fi for all guests.
Does Verwood Hotel & Serviced Residence offer parking?
Yes, Verwood Hotel & Serviced Residence offers free parking on-site.
Does Verwood Hotel & Serviced Residence have meeting spaces, conference centers, or conference rooms?
Yes. Verwood Hotel & Serviced Residence features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Verwood Hotel & Serviced Residence have a fitness center?
Yes, Verwood Hotel & Serviced Residence features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Verwood Hotel & Serviced Residence located, and how walkable is the area?
Verwood Hotel & Serviced Residence is located at Jl. Raya Kupang Indah, Surabaja, ID 60189. With a Walk Score of 76, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

Why no public rates?

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