Mercure Surabaya Manyar
About Mercure Surabaya Manyar
Mercure Surabaya Manyar offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at Mercure Surabaya Manyar, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature room service, allowing you to unwind and make the most of your visit. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. License Number(s): 1298000660044
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
-
The location is great. It's surrounded by a popular and good quality seafood restaurant (Layar Seafood) and coffee shops (Aucafe, Drama, and Seniman). It's 35 minute drive to the terminal 2 of Juanda Airport. The facility is also good. The bed is very comfy, suitable for being the rest spot for your adventure trip. Nothing
-
Location Breakfast below average as is mercure , taste below standart and food supply also very bad and staffs were not helpfull
-
limited parking lot
-
Very good
-
The room was cleaned only when we asked. The towels were not changed every day and there was no place to dry them.
-
Exceptional
-
Strategic location and staffs were nice and helpful. There’s dried rice on the complementary water bottle. Stains of foods on the tables and glass window. No hand wash on the sink, no hand towel and face towels. Plus no additional toilet paper. The shower floor was slippery, I nearly felt couple’s time. Lots of black moulds in the shower. Shampoo and body wash bottles are pretty old. Found random threads on the carpets, haven’t been vacuumed maybe. The towels are old and greyish, the threads are frayed. Found few stains on the beddings. Very bad experience for me as first timer in Mercure.
-
Location No onsite laundry service (had to wait 24h for a simple shirt pressing), only 2 elevators available and 1 was out of service. Very small parking space.
-
location small park area only about 6 or 7 cars can be parked independently, other than that the hotel will park them, variation in breakfast time, the bathroom floor needs to be repaired because the remaining water from the shower cannot flow to the drainage area, so it can cause guests to slip
-
Exceptional
-
Exceptional
-
Quite pricey. but its new hotel.. everything was kinda new. I have tried to find pool, i think there's no pool at this hotel.
-
Exceptional
-
Nice, clean rooms and friendly staff.
-
Convenient
-
Breakfast is so so. Meat ball is a bit hard, sausage very dry, bubur/porridge could have been better. The best thing from breakfast is the thematic warm drink (chai, honey lemon, wedang uwuh). SDB was locked, so I have to call technician (takes time), He came, and the battery was low. Change battery :-( Refrigerator was off, should have been on when the room is ready. So I put cafe latte and dimsum and become bad. No hand / face towel, and the towel was not brightly white (butek dekil), sarung bantal juga Long response for housekeeping staff - maybe lack of personel Long service to call taxi by the hotel. I call Blue Bird my self via gocar - very fast (yet, what about international tourist then?)
-
I did the reservation 2 or 3 days before my visit, and tell you about my room preference, but you just change the room last minute before I check in. It was dissapointed
-
It was too clean... Excellent housekeeping!
-
Good location, surrounding place have food to eat. Air cond sometime not cold enough.
-
all the experience is superb the breakfast need some varies
