Members-only rates
4.6 / 5 Excellent

Shangri-La Suzhou

Shangri-La Suzhou
Shangri-La Suzhou – Suzhou, Jiangsu, MD
Shangri-La Suzhou – Suzhou, Jiangsu, MD
Check in 3:00 PM
Check out 12:00 PM

About Shangri-La Suzhou

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Suzhou. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Each morning at Shangri-La Suzhou, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Shangri-La Suzhou. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.6 / 5
Excellent 202 reviews
  • Engine customer Mar 2026

    Only minor issue is heater was too hot, we can not run AC in winter, it has *mandatory* 25C minimum degree policy, that made us very hot inside even with window opens.

  • Engine customer Jan 2026

    Quick response from the staff and the hotel good property clean and nice arrangement

  • Engine customer Dec 2025

    Not even a single staff speaks english. Jt was veey hard to communicate. Can’t help us with anything.

  • Engine customer Nov 2025

    Breakfast and amenities The bed was not comfortable and the AC was not efficient

  • Engine customer May 2025

    Excellent hotel. Conveniently located

  • Engine customer Apr 2025

    built it VPN wifi which is really good for oversea travelers. Offered to bigger room for no extra charge. I am really enjoyed it. One thing I like the most the the built in bidet in toilet. The advance bidet with equipped with hot air dry to dry you after settle your thing. Nothing.

  • Engine customer Apr 2025

    Great 5 star hotel opposite a very large 8-9 storey mall with lots of eateries… extra large room

  • Engine customer Jan 2025

    Very good

  • Engine customer Dec 2024

    We encountered non stop water leaking from hot/cold water supplying lines in the toilet/Bath room. unable to use the toilet. The water was leaking from Hot/Cold water supplying lines. The Toilet/Bath room floor was covered by pool of leaking water. We contact the front desk, the technician was arranged, and the technician was arrived to our room at 35 floor after 30 minutes, to attend the water leaking problem. very bad experience. The technician fixed the problem about one hour, good technician.

  • Engine customer Dec 2024

    Good

  • Engine customer Nov 2024

    there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well. see above

  • Engine customer Oct 2024

    Breakfast was good in general, especially the onsen egg (Japanese section) was very well done. Thank you to the young chef who was willing to make a new batch upon my request as I was late for breakfast. The Shangri La is a bit dated, Air Cond unable to adjust to our liking so it was warm at night.

  • Engine customer Apr 2024

    Exceptional

  • Engine customer Mar 2024

    Central location Comfortable room Nice facilities: gym and swimming pool None

  • Engine customer Feb 2024

    The hotel is nice and clean, the staff is very polite and ready to help. The view was the construction so it wasn’t really pleasant to see.

  • Engine customer Jan 2024

    Spacious room -

  • Engine customer Jan 2024

    Amazing ?

  • Engine customer Dec 2023

    Exceptional

  • Engine customer Sep 2023

    Exceptional

  • Engine customer Sep 2023

    A/C not adjustable

Frequently asked questions about Shangri-La Suzhou

Does Shangri-La Suzhou have free Wi-Fi?
Yes, Shangri-La Suzhou offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Shangri-La Suzhou offer parking?
Yes, Shangri-La Suzhou offers free parking on-site.
Does Shangri-La Suzhou have meeting spaces, conference centers, or conference rooms?
Yes. Shangri-La Suzhou features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Shangri-La Suzhou have a fitness center?
Yes, Shangri-La Suzhou features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Shangri-La Suzhou located, and how walkable is the area?
Shangri-La Suzhou is located at 168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, MD 215011. With a Walk Score of 66, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

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