Shangri-La Suzhou
About Shangri-La Suzhou
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Suzhou. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Each morning at Shangri-La Suzhou, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Shangri-La Suzhou. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Only minor issue is heater was too hot, we can not run AC in winter, it has *mandatory* 25C minimum degree policy, that made us very hot inside even with window opens.
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Quick response from the staff and the hotel good property clean and nice arrangement
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Not even a single staff speaks english. Jt was veey hard to communicate. Can’t help us with anything.
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Breakfast and amenities The bed was not comfortable and the AC was not efficient
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Excellent hotel. Conveniently located
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built it VPN wifi which is really good for oversea travelers. Offered to bigger room for no extra charge. I am really enjoyed it. One thing I like the most the the built in bidet in toilet. The advance bidet with equipped with hot air dry to dry you after settle your thing. Nothing.
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Great 5 star hotel opposite a very large 8-9 storey mall with lots of eateries… extra large room
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Very good
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We encountered non stop water leaking from hot/cold water supplying lines in the toilet/Bath room. unable to use the toilet. The water was leaking from Hot/Cold water supplying lines. The Toilet/Bath room floor was covered by pool of leaking water. We contact the front desk, the technician was arranged, and the technician was arrived to our room at 35 floor after 30 minutes, to attend the water leaking problem. very bad experience. The technician fixed the problem about one hour, good technician.
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Good
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there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well. see above
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Breakfast was good in general, especially the onsen egg (Japanese section) was very well done. Thank you to the young chef who was willing to make a new batch upon my request as I was late for breakfast. The Shangri La is a bit dated, Air Cond unable to adjust to our liking so it was warm at night.
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Exceptional
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Central location Comfortable room Nice facilities: gym and swimming pool None
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The hotel is nice and clean, the staff is very polite and ready to help. The view was the construction so it wasn’t really pleasant to see.
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Spacious room -
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Amazing ?
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Exceptional
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Exceptional
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A/C not adjustable