Oakwood Hotel & Residence Suzhou
About Oakwood Hotel & Residence Suzhou
At Oakwood Hotel & Residence Suzhou, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit. Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Discover the wonders of Suzhou with ease by utilizing the services provided by taxi, car hire and shuttle.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the serviced apartment, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Oakwood Hotel & Residence Suzhou.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Oakwood Hotel & Residence Suzhou.Due to health concerns, smoking is strictly prohibited within the entire premises of serviced apartment.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Oakwood Hotel & Residence Suzhou also include unique design elements like a separate living room. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Oakwood Hotel & Residence Suzhou, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the serviced apartment's karaoke rooms and bar may prove to be just as entertaining as venturing out with your fellow adventurers. At Oakwood Hotel & Residence Suzhou, experience the ease of having groceries brought straight to your accommodation through their efficient service. Are you a fan of preparing your own dishes? You'll certainly appreciate the onsite BBQ facilities and shared kitchen for your culinary needs. At Oakwood Hotel & Residence Suzhou, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Oakwood Hotel & Residence Suzhou, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the serviced apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The view and the staff are all amazing The place has a beautiful view, but the windows were so dirty. The kitchen was very light on cooking utensils. There were a lot of water stains on the ceiling and peeling wallpaper. I stayed in the same unit two years ago, and it looks like there was no maintenance upkeep done in between.
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fantastic option for family stay close to Moon Bay
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Location calm
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Fix carpet on the room corridors
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Great
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Very good hotel ans staff All good
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The room was great, the breakfast was very good too. There is a washing machine in the room, with free washing powder provided. Some of the staff do not speak English.
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Exceptional
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Apartment was clean and comfortable WiFi was slow and breakfast could be better. Same food was served throughout the 5 days we were there.
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Very good
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It’s located in a quiet and beautiful Dushu Lake area of Suzhou. Nothing.
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Hotel facilities were good. I arrived at 4pm and there was no room available. I returned at 9pm and was given a room. They told me they were busy. The breakfast was almost all cold without hot food. There was no bar to take a drink.
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location . service. breakfast . nothing really.
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Exceptional
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The breakfast, restaurant staff, view and room Missing a few items in the room, such as cloth hangers and slippers. But once I called the front desk, they sent those items to us immediately.
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Everything. Breakfast & the location was awesome. Everything was perfect.
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Spacious room, relaxing location and nice view Staff and housekeeping service were subpar unfortunately.
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Superb
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Everything
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Breakfast was good with some variety, bed was comfortable enough for me, air conditioning worked well, the view was quite nice and the room was daily cleaned. The price compared to other hotels around is cheaper. The carpets in the room are disgusting! Everywhere are stains. I didn't feel so comfortable there because of that. For me this is a big minus. Also in booking.com it says the apartment has 95 qm, but actually is maybe around 40 qm.