Members-only rates
4.5 / 5 Excellent

Pan Pacific Suzhou

Pan Pacific Suzhou
Pan Pacific Suzhou – Suzhou, Jiangsu, MD
Pan Pacific Suzhou – Suzhou, Jiangsu, MD
Check in 3:00 PM
Check out 12:00 PM

About Pan Pacific Suzhou

Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Suzhou.Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and blackout curtains for guest convenience and satisfaction.At Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.For those who prefer savoring meals within their personal space, Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area provides a superb assortment of leisure amenities for guests to enjoy.Unwind after your day by exploring the spa and find warmth and relaxation.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.5 / 5
Excellent 562 reviews
  • Engine customer Jul 2026

    It was new and clean My room location, we got the last room in the building so walking from lobby there was far

  • Engine customer Jul 2026

    Beautiful garden and building. Non

  • Engine customer Jun 2026

    Location None

  • Engine customer Jun 2026

    I got bedbug bites at this facility. The room is dirty. I was very disappointed. No, because of the bedbug bites.

  • Engine customer Jun 2026

    This is a truly unique hotel that offers a rich historical and cultural atmosphere. The suite, complete with a kitchenette, provides a comfortable and home-like stay. The beautifully maintained gardens and historic surroundings are fascinating to explore and add greatly to the overall experience. The complimentary self-service laundry facilities are also a valuable convenience. The buffet breakfast offers a good variety of both Chinese and Western dishes, along with several local specialties, providing guests with an enjoyable and well-rounded dining experience. It is a big surrounding and a lot of garden areas. However some areas/buildings may need refreshing to enhance ever better experiences

  • Engine customer Jun 2026

    Very well maintained hotel. Rooms felt new despite the fac hotel not being so. the whole hotel ifact felt recently renovated. Near perfect maintenance. great breakfast buffet. what added most to the hotel was the expansive grounds with well curated plants. Really big place, just outside was a busy road and not that many eateries. The hotel being built like a palace maintained privacy once inside!

  • Engine customer Jun 2026

    What impressed us most was the hotel's excellent location. Many of Suzhou's main attractions are easily accessible, making it a perfect base for exploring the city. The hotel grounds are truly beautiful and surprisingly spacious. Walking around feels more like strolling through a traditional Chinese garden than staying at a city hotel. The atmosphere is peaceful, elegant, and very relaxing. We would also like to highlight the friendly and professional staff, who made us feel welcome throughout our stay. If I had to mention one drawback, it would be the sheer size of the hotel. It is genuinely enormous, and for the first two days we regularly got lost in what felt like a maze of corridors. That said, even these little adventures turned out to be enjoyable because every corner seemed beautiful and interesting. Getting lost here was actually part of the experience!

  • Engine customer Jun 2026

    The entire hotel is huge. Staff is wonderful. Very asthetitic and cultural Nothing

  • Engine customer Jun 2026

    Air conditioning should be cleaned often. Distant smoke smell and not exactly cooling the air much. Car park could be organised better

  • Engine customer Jun 2026

    Very much None

  • Engine customer Jun 2026

    Hotel itself is large and very nice. Lots of amenities like a kids play area, laundry, and access to the Panmen garden. Room was spacious and clean. Limited wi-fi reach and for some reason, our AC wasn’t working inside the room.

  • Engine customer Jun 2026

    The hotel’s garden-style scenery The TV signal is very poor.

  • Engine customer May 2026

    Large, historical hotel property next to one of Suzhou’s must see historical sights. Given it’s a large hotel, noise level is excessive particularly in the lobby. It’s getting a bit dated which needs refurbishment. Cleaning staff needs to be more attentive, for example, there were dust and hairs behind washroom’s open door, when it’s closed, one can see the floor was not vacuumed.

  • Engine customer May 2026

    Such a beautiful hotel , exceeded all expectations

  • Engine customer May 2026

    Great classic Suzhou building Nothing

  • Engine customer May 2026

    great breakfast, staff amicable, nice park with great entertainment. none

  • Engine customer Apr 2026

    The property was amazing. Beautiful grounds, lovely interior. Great good value breakfast. So many nice walks on the property Nothing

  • Engine customer Apr 2026

    The hotel complex is a separate attraction! Love our experience there

  • Engine customer Apr 2026

    Beautiful, Clean, and comfortable room. Excellent breakfast. Free access to Panmen Scenic area There is no check-in counter on the 1st floor.

  • Engine customer Apr 2026

    Very spacious property with access to the PanMen park. Staff are helpful and provide good service. It was quite big we got lost finding a way out of the hotel!

Frequently asked questions about Pan Pacific Suzhou

Does Pan Pacific Suzhou have free Wi-Fi?
Yes, Pan Pacific Suzhou offers free Wi-Fi for all guests.
Does Pan Pacific Suzhou offer parking?
Yes, Pan Pacific Suzhou offers free parking on-site.
Does Pan Pacific Suzhou have meeting spaces, conference centers, or conference rooms?
Yes. Pan Pacific Suzhou features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Pan Pacific Suzhou have a fitness center?
Yes, Pan Pacific Suzhou features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Pan Pacific Suzhou located, and how walkable is the area?
Pan Pacific Suzhou is located at 259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, MD 215007. With a Walk Score of 81, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

Why no public rates?

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