Holiday Inn Express & Suites Tacoma by IHG

Hotel staff were very friendly and helpful, the pool area was clean and the breakfast was good. Rooms were large and comfortable

Friendly staff, clean room.

Nice staff, clean room, great breakfast. Location little scary waiting to turn into driveway. Smelled cigarette smoke first night. I am highly allergic. After I mentioned it; no smellies the rest of stay. They offered another room but I declined.

Booked King bedroom, which they didn’t have available, and Expedia App did not show that during booking.

This property was wonderful! The room was clean and comfortable, the free breakfast was excellent and well-attended by staff, and the 24-7 Costa Coffee in the lobby was the best we had all trip. We will absolutely choose this hotel in the future!

Fue un viaje familiar de 3 días. Habitación muy cómoda y atención en la recepción, comida y servicio de habitación fue muy bueno.

Available parking spots

It’s a good hotel with decent breakfast included. Staff are nice . Room is clean. They provide everything

Super clean, great breakfast, and wonderful staff. The pool and Hottub were very clean and the beds were comfortable. Nothing

Well, it’s a Holiday Inn Express, and we stay there because we know what to expect. We weren’t disappointed at this one. The room was clean and spacious and the breakfast was as good as any I’ve been to. Staff were friendly and helpful and the price was good. I’d stay there again!

This hotel was very nice. We found the bed to be comfortable, the room was spacious, and the breakfast was very good. The building appeared clean and relaxing. We would recommend this hotel to anyone traveling in the Tacoma area.

The breakfast was great. Rooms were clean.

I booked it through Booking.com. I then received a phone call saying that they didn’t have any rooms. And that I had to find something else at 8 o’clock on a Friday night. They didn’t have a room. They took $344.70 for one night at this crappy hotel they took my money and then they called me to tell me that the connection with Booking.com was messed up and that I have to process a refund. Booking.com is blaming Holiday Inn. Holiday Inn is blaming Booking.com. All I know is they have my money and this feels like fraud.

Always stay here when I come to town never been disappointed always so helpful.

The concierge, was above and beyond any other hospitality host I have encountered. She was amazing.

Room was clean, bed comfortable, and overall good no frills hotel stay. Front desk staff were all very pleasant. Neighborhood is a bit sketchy, definitely don't leave any valuables in your vehicle if parking overnight.

Exceptional

Overall, it was a good experience but won't be back.

Very good

The photos are deceiving. They post photos of their property across the street. Sad to see a good brand like Holiday Inn fall due to poor staff. Your brand is only as good as the people you employ. Our room was not sufficiently cleaned. We were there for 5 days and only received housekeeping service once. We had to ask someone to come clean the bathroom and restock towels. Public areas were dirty. And trash cans outside constantly overflowing because no other trash cans in public areas.