Hyatt Place Tempe / Phoenix / University

The staff at check in was helpful but have issue with parking charge. I was told $16.00 hold will be placed on credit card and drop off when I return the parking pass. Nope, it didn’t happen and contacted hotel, they refused refund - deceptive practice to me. The room was clean but it smelled like someone was smoking and the A/C made a loud running noise after a couple of hours. I had to turn it off in the middle of the night, luckily it was not too hot. The on-site amenities are great but the charging practices leaves a sour taste.

Nice room. Only draw back is the AC only stays on if it senses movement in the room, so it is warm at night.

All great except for the AC sounded like gun fire and they were super loud while cleaning and it was really hard to sleep between the 2. But the staff was really nice and really clean rooms. It was just really loud and hard to sleep

Great hotel.

Nice place right in the middle of everything.

Still no response, was awake all night

One of our favorite properties. This is right across the street from the football stadium. Breakfast is good and rooftop bar is lovely

Cramped rooms. Right next to the light rail that runs from 5:30am- Midnight. Very noisy! No water available in the room free or for purchase (in August in AZ). A/C went out on my room, luckily they had a room available that I can move to, but was not convenient to do at midnight. Then we were evacuated at 2:30 in the morning for a fire alarm. Will not stay here again.

In every aspect the stay was great including breakfast

Being so close to the campus in the evening made it loud. The train runs late and starts earlier and the campus activities had college kids outside being loud. But nice place for a good price.

Overall it was very nice hotel. It seems like AC doesn’t work but during day it is motion sensored so not to waste energy. It cools down once you’ve been in room for bit. But the AC in our room rattled. And we were on low floor close to train which we heard during sleeping.

Always a great stay

Very clean. Loved the environment. Helpful staff.

Rooms were very clean, close to the campus stadium. Very centered on ASU campus.

I loved the top view from where I was staying, it was a great stay

Amazing and clean and a quiet stay

Our ac was out the whole time we were there. Paid full price and unfortunately could not get a different room. The staff tried to fix it but was in able to unfortunately. I think it’s just bad luck honestly it was our first time ever staying here

Great experience.

Needs bottled drinking water available in the room

Neat