One Tijuana Otay
About One Tijuana Otay
One Tijuana Otay is located in Tijuana, 7 miles from Las Americas Premium Outlets and 22 miles from San Diego Convention Center. With free WiFi, this 3-star hotel offers a 24-hour front desk and luggage storage space. USS Midway Museum is 23 miles from the hotel and San Diego – Santa Fe Depot Amtrak Station is 23 miles away. At the hotel all rooms are equipped with air conditioning and a flat-screen TV. Balboa Park is 23 miles from One Tijuana Otay, while San Diego Zoo is 23 miles away. Tijuana International Airport is 1.9 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Everything
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It was good service They don’t offer parking you pay for parking
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Bad customer service i heard everything the rook next to me where so loud you can hear them having sex fighting
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More variety of food?
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The room was small and the bathroom was small
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Location was great ..inside a mall with lots to do and places to go eat walking distance. As soon as you walked in you could smell like old rags. Just a dirty smell. Beds were offly small and very uncomfortable. The bathroom was moldy like it has not been cleaned. Overall dirty/smelly room. All the bedding felt very cheap and stiff extremely uncomfortable to sleep.
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The location ! Everything was ok
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Good, very good, new, clean and good location
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I didn’t like it can the front desk really rude and I only stayed I night and I got charged for 3nights and they did want to give me my money back so I got charged
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BREAKFAST 10/10 NICE STAFF WILL DEFINITELY COME BACK . THE LOCATION WAS A PLUS SO MANY STORES AROUND TO SHOP! A LITTLE SMALL SIZE OF ROOM AND ONLY ONE ELEVATOR .
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Bad parking
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Facility and rooms are a bit dated.
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Good location inside a plaza staff was very helpful.
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Convenient location Restrooms and room need to be updated and a little remodeling note that all bathroom towels were in very bad condition. Ripped up edges. please replace your towels for the customers
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Cleanliness, safety, and location. Reception desk was great.
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The rooms were super small.The carpet was ripping apart.The rooms were dirty full of hairs.The sheets were dirty.The staff was rude. Don't recommend.
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Nothing Staff was rude the receptionist when I got there was very rude no hospitality at all. She did not tell me about the parking situation and I was very upset.
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All good except the hotel charge $5 more than booking .co. The xtra hidden fee
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There is no parking for the hotel and you need to pay a fee. It's difficult to find the entrance because no signs
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We had a superior queen room, EXTREMELY SMALL. It was the smallest hotel room that I had ever stayed in. There didn’t even have a closet to hang clothes or a dresser, just some hooks and a shelf on the wall. It was very loud with the clubs nearby. They didn’t stop until 3am. The room was very dirty, mold in the shower. The air conditioning was either on or off, the thermostat didn’t work. And the front desk staff told us that it was going to be 100 pesos per night parking. I sent a message through Booking but didn’t receive a reply but when we checked out they only charged us 100 pesos for the stay. That was great but the incorrect information at check in caused us stress
