Real del Mar Hotel & Golf Resort

It’s nice overall Nothing to complain

Everything

Nothing it smells like sewer the whole property. I actually want my money back with not happy the whole time with the smell. Nothing it smells like sewer the whole property. I actually want my money back with not happy the whole time with the smell.

I booked this hotel in good faith through Booking.com, but the overall experience was extremely disappointing. Shortly after booking, the hotel messaged me asking me to cancel the reservation, which I found unusual since they could have canceled it themselves if there was truly an issue. When I declined to cancel, they simply replied, “Well, see you here.” Upon arrival, I was told there was an $80 per night, per room price increase due to a “booking fare error.” This was never disclosed before arrival. Had this been communicated in advance, I would have canceled and booked somewhere else. Instead, I felt pressured into paying a significantly higher price once I had already arrived. The hotel was also almost completely empty, aside from the rooms my group had reserved, which made the situation even more confusing. The staff was generally rude and unwelcoming, which made the stay uncomfortable. The only positive interaction we had was with the maintenance staff, who were polite and helpful. The room photos online look nice, but the reality is very different. The rooms are very outdated and feel poorly maintained. The couch has a pull-out bed that did not have blankets and had visible blood stains, which was extremely concerning. The rooms also have old carpet and overall the space just felt dirty and not well cared for. We also had an issue with the air conditioning not working in our bedroom. When we called the front desk, maintenance came to check it and confirmed that the AC was blowing hot air instead of cold. The front desk initially suggested giving us a fan to solve the problem, which we declined since that’s not an acceptable solution for a broken AC in a hotel room. We were eventually moved to another room after pushing back. I stayed two weekends, and throughout the stay we never felt welcomed as guests.

The room not really clean, the curtains were dusty when i slid them. The mattress was horrible. We weren't able to sleep at all... Staff was great though. Just need better mattress and cleaner.

Good

The place is too old and has an old smell.

The bed was comfortable the place look really nice No complaints

Bad Service nasty place

Was nice with a view Had a smell in the room and running the water had a smell

Location, overview, quiet Fridge noisy, not cozy, decoration, room equipment.

Super cool place. Close to the border. The room I stayed in was used by Leonardo DiCaprio during the filming of the movie “Titanic.” Very peaceful, calm and quiet. There is also a golf course, restaurant, and bar, in the area. Highly recommend.

No electricity No electricity

Loved the view from the third floor, but being a senior it wasn't easy taking two flights of stairs. Bathroom didn't have toiletries.

No place to have lunch or dinner after 4:00 pm. They have a bar near but just cash only. No good food at all at the bar. No restaurant near the hotel. I payed in advance with AMEX. When arriving to the hotel they asked for $100.00 USD additional, to be reimbursed when leaving the hotel. I paid it with my personal debit card. Still waiting for reimbursement (after 3 days).

The location was great It needs to be remodeled

Great view good people

Safe and clean kind staff Regular sofa instead it would be great to have sofa bed

We love the location. The room itself smells like mold. The couch smells like it got wet . The whole room smells like mold.

Because in on the side of the road but is quite When i was called for reservation for one night the lady said you have to make reservation for a list 2 nights. On line on problem for one night